“Like you mentioned, better than getting in line.”

“Michelle is truly the BEST!!! This facility was not the facility that we rented from based on location. The location that we rented from did not have a truck. Michelle did, she was so accomodating. Moving is already so stressful. Michelle I appreciate your professionalism, Knowledge and assitance. If we ever move closer to your location we are there!.”

“It was quick and easy! Excellent level of security as well! .”

“I stopped by Jack Rabbit on Lynnhaven Parkway, just to buy packing supplies. When I went inside I was immediately greeted by young lady name Michelle. She was very willing to help me buy all the supplies and boxes I need it. I was looking for a picture box so I can box up some pictures and glass items. She explained to me how I could use a couple boxes to accomplish what I wanted without spending a lot of money going to buy specialty box for pictures. She was so helpful and sweet. I wish there were more customer service businesses that would give customer service like Michelle. If I ever need anything from packing supplies or storage need I will definitely be going back to Jack Rabbit..”

“I only write reviews if service was horrible or exceptional. My experience with the Lynnhaven location was amazing. The grounds are immaculate and the manager Michell is AWESOME with A SIDE OF AWESOME SAUCE! She made the experience quick and easy! The prices are good too. Michell needs to be cloned!.”

“I have rented with Jack Rabbit before at another location, and although the previous location was satisfactory, my experience at the Lynnhaven Jack Rabbit is stellar. I frequently rent trucks from this location, and Michelle has been great at reserving a truck for specific times. Michelle is a people person, and goes out of her way to help with problems. I was surprised to read another review about this location that was negative. And the complainer HAD NOT EVEN PAID HER STORAGE BILL. In my opinion, once you stop paying your storage bill, by definition, you cease being a customer. I am pleased that Jack Rabbit management stood by Michelle, rather than clinging on to that ridiculous myth that the "customer is always right". This complaining occupant ceased being a "customer" when she ceased PAYING for services. Non paying occupants are an administrative burden who drive up the cost for everyone else. 3 cheers for Michelle and Jack Rabbit Storage..”