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StorageMart

9580 Potranco Road, San Antonio, TX 78251

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.0
Write a Review

Jason Bishop

3 years ago
rating 5.0
Alyssa did a fantastic job explaining all guidelines. She had a very positive attitude. Rates are reasonable and security is unparalleled compared to other storage facilities. A+ customer service.

Andy Hardin

3 years ago
rating 5.0
Very pleasant experience! Alyssa displayed top-notch customer service and was very helpful from the day we got our storage unit, until the day we unloaded everything. Extremely satisfied with Storage Mart and will use it again when the occasion calls. Thank you!

Priscilla SanMiguel

2 years ago
rating 5.0
Violet is an awesome employee

DeVante W

3 years ago
rating 5.0
Great service, and had the perfect size for my needs. I definitely recommend this location if you need storage in this area!

Eric Capuano

4 years ago
rating 5.0
Great facility, friendly staff, and affordable units. Also noteworthy that this company is contributing to the American Red Cross which is pretty cool.

MyNew TXHome

2 years ago
rating 5.0
My 3rd time using their services. The staff is very accommodating, professional, and attentive to your specific storage size/needs. I always get super deals when I go there. Storage units are clean, and secure. I never had an issue there, and they even recognized me and remembered my name. Very polite, honest and wouldn't hesitate to go to this storage again. Highly recommended.

Greg Banks

2 years ago
rating 5.0
My 3rd time using their services. The staff is very accommodating, professional, and attentive to your specific storage size/needs. I always get super deals when I go there. Storage units are clean, and secure. I never had an issue there, and they even recognized me and remembered my name. Very polite, honest and wouldn't hesitate to go to this storage again. Highly recommended.

Angela Warrington

2 years ago
rating 5.0
This is the 1st time I've rented a storage and my experience with the ladies at Storagemart on Potranco was fantastic! Rose and Alyssa are so kind and helpful. They have wonderful customer service and make you feel like a friend! The space was exactly what I needed and the price was even better. Everything from the front office to the actual unit was so clean. I really feel like I'm in good hands here! I would highly recommend them to everyone! Thank you again ladies for all of your help!!

glen walker

2 years ago
rating 5.0
Great first time experience. ...Alysa was very friendly and helpful. Will recommend this location to anyone I know looking for storage. Glen Walker

Patricia Cadena

3 years ago
rating 5.0
Alyssa & Rose were exceptionally helpful & very professional. I used this location some years ago & was very pleased. Needed storage once again & had no problem selecting this secure location again.

Midge

2 years ago
rating 5.0
Rose is amazing! She made the move to storage so easy for me! She was extremely helpful and so happy to get me into the unit I needed. I would happily recommend Storage mart to anyone looking to secure their treasures!

Hermene Thompson

1 year ago
rating 5.0
Friendly staff very helpful and timely even though I needed to make changes last minute.

diana Lamon

1 year ago
rating 5.0
Bianca and rose we great in their services. They did a great job.

Victor Ramos

1 year ago
rating 5.0
Nice clean storage..good service.secured and gated.

Ayundela Cruz

9 months ago
rating 5.0
Storage unit are clean and reasonable pricing. It is a gated property so you know you items are secure. There are also cameras on property so gives you some piece of mind.

Joe Beta

7 months ago
rating 5.0
Easy access, yet secure. Clean property. Quick in and out. Close to my neighborhood.

Isaiah G. Cardenas

7 months ago
rating 5.0
Excellent service.

Isaiah Genaro Cardenas

5 months ago
rating 5.0
I'm not A customer of Storage Mart. I Skate board passed Here to get to Texaco and Home Occasionally.

Margarita Hernandez

4 months ago
rating 5.0
Very helpful! The workers are super kind, friendly, with fantastic customer services . They do everything possible to help get the right size of storage!

Cristal Hernandez

3 months ago
rating 5.0
Facility is great! Rose and Ariana are the sweetest and the most helpful, My husband and I were very pleased and the place itself was super clean and the customer service was outstanding.

Bridgette Alfaro

3 months ago
rating 5.0
Great price and excellent Customer service from both of the ladies that run the office! They were very friendly, helpful and always made me feel like a special Customer

Jarrod Council

3 years ago
rating 4.0
Easy to access. Secure.

Adrian Barrera

2 years ago
rating 4.0
Easy acces to loop410 n loop1604

Mark Huerta

2 years ago
rating 4.0
Great customer service. Alyssa, Manager was very informative. And they have a great specials. Check them out.

Joshua Mull

1 year ago
rating 4.0
Great staff with awesome rates

Rosie

1 year ago
rating 4.0
Great storage area we needed for less than a month to move into our new place. The gate should have more bars. Even my husband slid through the end and I am sure someone could get in and steal that way. There is no set contract which is great and they steal helpful in the office. Make sure you have them spray the outside so no bugs get in. We put two locks on our storage for safety. They need more cameras at all angles.

Xavier Florez

1 year ago
rating 4.0
A nice place to store your stuff very clean...

Mark Serda

1 year ago
rating 3.0
They provide you with what you need.

Terry Lewis

6 months ago
rating 3.0
so far so good LOL

Isaiah Genaro Cardenas

6 months ago
rating 2.0
I'm not A customer of Storage Mart. I Skate board passed Here to get to Texaco and Home Occasionally.

Ken Mason

4 weeks ago
rating 2.0
Place had no A/C. I was standing still and was sweating more and more profusely, by the time she was done taking her sweet time mind you and we walked outside I was dripping sweat. And I was standing still mind you. I can't stand being in a building when there's no A/C especially at a place of business. Had this place had A/C I would've given a much higher rating. Lose your cool, lose your review.

Brandon Gray

3 years ago
rating 1.0
Rented a 5x10 unit on Friday, October 7th and wasn't offered to view unit prior to signing paperwork. Loaded up moving truck Saturday, October 8th and didn't realize their office closed Saturdays at 4 until I arrived at 5 to unload the truck. Unit was way too small for my items, which I would have realized had I been offered to view it prior to finishing the paperwork. There was no emergency contact number, the 800 number provided was closed as well, and the office is closed on Sundays. Today, Thursday October 13, I received a call from the manager stating they noticed I hadn't put a lock on my unit yet and that they put their lock back on. When I explained to the manager that the unit had been too small and that their offices being closed on Sundays left me with no other choice than to get a storage unit elsewhere, the manager became rude and tried to turn it into my fault for not calling them immediately. She also told me I should have left a voice mail, but there wasn't an option to do so when I called the various numbers to try and get ahold of someone. If you decide to go with this storage facility, view your unit before signing your paperwork, make sure you pay attention to the office hours of operation and pray you don't need to make any changes after hours, and keep in mind there is no emergency contact and no way to get ahold of ANYONE after the offices are closed.

kevin momo

1 year ago
rating 1.0
Dont store your belongings here. Units have been robbed 6 times in the last 2 months and management doesnt seem to care.

Luis Ward

1 year ago
rating 1.0
If I could place 0 stars I would, but Google won't allow it. I stored my property in this locations store unit in August of 2017 with insurance just to find, after 5 months my 2 refrigerator, washer, & patio furniture destroyed by rodents. Upon making my complaint & claim I was told the insurance wouldn't cover nor would I be compensated for the losses!! After continual complaints they agreed to give me three hundred dollars which I have yet to receive in which does not cover not even half of my total losses nor does it even cover the repairs of 1 refrigerator. The first photo shows the destruction that was done to my washer the second photo shows the rodent droppings on my on my furniture the third photo shows the water hose to one of my refrigerators shoot up in the fourth photo shows the chewing up of the components inside of the washer and so also the 4-6th. I will never recommend this location to anyone or any of the Storage-mart for that matter. My total losses added up to just over $1300, and all they offered me was $300, and have not sent it yet. Horrible horrible horrible.

Priscilla Vargas

1 month ago
rating 1.0
I give one star just for the fact that I received a threatening email from the store manage rose THE FIRST WEEK i got my unit. Saying if my brother doesnt pay his monthly payment I wont have access to mine. WHICH NEITHER UNIT IS LINK TO EACH OTHER NOR WERE NOT ON EACH OTHERS LEASE. Imagine getting this email in the process of moving, Such a pain. Beware! DO NOT TELL ROSE (store manager) ANY PERSONAL THOUGHTS YOU ARE THINKING you might get the same email. This storage property is clean and nice!
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rating 5.0
2 Reviews
Write a Review

Aj S.

4 weeks ago
rating 5.0
Excellent professional service!! Staff were knowledgeable and understanding. The unit was clean, odorless and temperature controlled. I would recommend...

Jenel E.

7 years ago
rating 5.0
I've had renting here for a little while but recently moved out because I moved to a house. Yay! :) The managers here were really cool. The units themselves...
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol