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StorageMart

1575 Thousand Oaks, San Antonio, TX 78232

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.4
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Kenneth Kovats

2 years ago
rating 5.0
Awesome service! Kelly is amazing and really helped my band with our new practice space here! Recommend!

Zack Smith

2 years ago
rating 5.0
Kelly always goes the extra mile. Great experience

Laura Evans

3 years ago
rating 5.0
The staff is courteous and the process of getting a new unit was quick and painless. I got a good deal on the space and look forward to using the facility. They answered all my questions to my satisfaction as well and the young lady at the front desk was fun to interact with. All of this is much appreciated in a world where sometimes it feels like customer service is a lost art!

Chuck Barksdale

2 years ago
rating 5.0
Trainable prices. We'll kept.

Juan Salinas

2 years ago
rating 5.0
Good Customer Service :3

Zelda Williams

5 years ago
rating 5.0
I recent rented a space at Storage Mart. This is the second time I have used this location. The rental experiences is efficient, well explained and the staff are always polite and helpful.

Jesse James

2 years ago
rating 5.0

MIchele McLaughlin

3 years ago
rating 5.0
Very helpful, clean and secure. Moving supplies well stocked. Would recommend this facility.

Dillon Martin

3 years ago
rating 5.0
Fast, friendly and personal staff. Definitely recommending this company

Brenda Plotkin

3 years ago
rating 5.0
Secure!! Clean, accessible, well patrolled and maintained. Friendly staff.

Abraham Juarez

3 years ago
rating 5.0
Very clean storages and great management.

Dusty Hoesly

4 years ago
rating 5.0
Experienced excellent customer service from Kelly at the Thousand Oaks Storage Mart.

Julieanna Cline

3 years ago
rating 5.0
Clean place. Very helpful lady in office, took the time to not only show me around, but make sure I tried things out myself so I would know how to access building, etc. There IS 24 hour access if you request it. I think it's a very good idea,--it makes this storage facility safer. If something happens overnight, they will know who had access.

Robin Clark

2 years ago
rating 5.0
The two ladies that work in the office are awesome! Professional and still fun.

Joey Larison

2 years ago
rating 5.0
Just really friendly and help with everything you need.

George de Leon

2 years ago
rating 5.0
Leann and Kelly did a great job finding me a unit that was adequate for my things and even recommended climate control to keep my valuables safe during the Texas heat wave. The facility is extra clean and is obviously very well maintained in all facets and the prices are super reasonable compared to other businesses in the area. I would absolutely recommend this facility to anyone that needs to store things away and loves a friendly smile when they walk in the door!! Keep up the great work!!!

Deanna Condit

2 years ago
rating 5.0
This place is great! Clean facility, friendly office staff, my paperwork was ready when I arrived so I didn't have to wait, and awesome specials!

Cynthia CoyGarza

2 years ago
rating 5.0
Great service very clean and secure easy in and out location

Tara Tamez

2 years ago
rating 5.0
Amazing service, great experience!! Kelly and LeAnn are probably two of the friendliest people I have ever met. Kelly patiently guided us through every step of the paperwork, and LeAnn took us to our unit and made sure we knew how to use the codes and lock. They both expertly answered all of our questions and put us very much at ease. I would highly recommend. Thank you, ladies!!

Luis Antonio Torres

2 years ago
rating 5.0
Loved the place. I've been here before and I had to come back because of the staff, location, demeanor and service. The prices are also reasonable.

Jerold Ramon

2 years ago
rating 5.0
Super friendly, I've not had a single problem with them and they are willing to help out

Brynn Listenbee

1 year ago
rating 5.0
MS. Kelly was so pleasant and very helpful. I will have peace of mind with my belongings in storage here.

L Moore

1 year ago
rating 5.0
Very friendly, informative and quick responses! This is my 2nd summer with them. Competitive prices and great location!

Diana Allison

1 year ago
rating 5.0
Everyone is very nice and helpful. The storage spaces, both conditioned and unconditioned are extremely clean. It has been a pleasure working with them. I highly recommend them!

Kevin Reviews

1 year ago
rating 5.0
Storage Mart is a pleasure to work with. A very clean, well kept location with easy access. Everyone who works here is very nice and extremely helpful. I would be happy to use their services again

Ashley Hernandez

1 year ago
rating 5.0
Kelly was very helpful and answered all my question and got me in and out with no issues. Loved working with her!

Bonita hizryda Bella

11 months ago
rating 5.0
Kelly the store manager was the best ever. She was very helpful and sincere. I would recommend this storage facility to all my friends.

Rick de Castro

1 year ago
rating 5.0
Nice people, clean facility, very reasonable prices.

lindaschu

8 months ago
rating 5.0
I was tired of being jerked around by a different (big) storage company and having my rent raised over and over and over. I inquired about this place online in early January, was called within minutes and paid the modest admin fee. I moved in this week (three weeks later) and was pleased with the service and the facility. My spot was ready and it was clean. The staff was very nice and helpful. The rates are reasonable. Problem solved! And February is free! I'm very pleased so far! And that other company? Raised the rent again. So glad to be out of there!

Teresa Lee

9 months ago
rating 5.0
Great staff & storage neighbors

Joshua Lujan

7 months ago
rating 5.0
Great place, great customer service and very clean!!! The staff is great, I highly recommend this location!!! Kelly the manager was the best!!! Thank you Storage Mart!!!! If I could give 10 stars I would!!!!

Angel Trevino

7 months ago
rating 5.0
This is my first time purchasing a storage unit and everything went swimmingly. Kelly was really nice and even went out of her way to show me the storage unit before I signed off for anything. I was well informed of everything needed for move in! Would recommend to a friend.

David Rayner

6 months ago
rating 5.0
Great service. Very convenient location. Securing the unit and checking out were a breeze.

Joseph Salinas

6 months ago
rating 5.0
Office staff very courteous miss Kelly I believe she is the mgr. Dry helpful always has a .I.I am happy here at this storage last . I feel safe and never felt as if I had to worry about belongings.. They are safe and secure .. Thank you have a great day ..

Ben Hackett

6 months ago
rating 5.0
Fantastic facility, location, and customer service! I have had a great experience working with Kelly, the property manager. The nonprofit I work for has benefitted from their charitable giving program which has been a huge blessing. Thank you!

Julianna Rak

5 months ago
rating 5.0
I have always had a great experience at StorageMart. The customer service is fantastic! This is my first time at the Thousand Oaks location because I have used the location on San Pedro in the past. But, I was very pleased with the customer service I received at both locations. I would definitely recommend anyone to use StorageMart.

Jan Tuso

1 month ago
rating 5.0
I just rented a space at the Thousand Oaks Storagemart for a month or two while I relocate to San Antonio. The ladies in the office were very nice. We chatted while they were getting me set up. The manager took me to show me which unit I have. It is nice and clean and should be about right for my needs. I did have a slight issue getting in the gate the first time because the system just needed a minute to update my codes. I got in and out just fine after that. So far so good. I am also impressed by the charitable giving of Storagemart and plan to support them if i can.

Valerie Tapia

3 weeks ago
rating 5.0
It was so simple getting a storage unit here. Kelly was also extremely friendly and helpful. Everything was explained very well. Glad I chose StorageMart!

Jan Tuso

1 month ago
rating 5.0
I just rented a space at the Thousand Oaks Storagemart for a month or two while I relocate to San Antonio. The ladies in the office were very nice. We chatted while they were getting me set up. The manager took me to show me which unit I have. It is nice and clean and should be about right for my needs. I did have a slight issue getting in the gate the first time because the system just needed a minute to update my codes. I got in and out just fine after that. So far so good. I am also impressed by the charitable giving of Storagemart and plan to support them if i can.

Darius Johnson

2 weeks ago
rating 5.0
One of the best and well kept storages in San Antonio. I would recommend them to anyone looking for a fair price and clean facility.

Jeri Epley

1 year ago
rating 4.0
Easy to reserve online... close to my home.. easy to get in and out of.. the only thing they dont tell you is that you have to buy insurance and ot tacks onto your monthly fee.. other than that.. its a good deal

Paul Herzig

1 year ago
rating 3.0
Super clean, wide drive lanes to accomadate large trucks. Pricing plans and rates better then competitors.

Mario G.

1 year ago
rating 1.0
I just closed my account at this storage location. A week ago, they had a break-in into nine (9) storage rooms...INSIDE OF A CLIMATE-CONTROLLED BUILDING!!! Thereafter, managment was supposed to get the latches fixed that same afternoon. I returned today, 5 DAYS LATER, and they still hadn't fixed the latches. Instead, everyone's stored goods were secured with packing tape on the doors!!! Never an offer to proactively move my goods to another, undamaged room. They didn't care; it wasn't their stuff. Management didn't show one bit of concern or empathy. ZERO! Insult to injury: First of all, they NEVER answer their telephone; it ALWAYS goes to voice mail...and don't hold your breath waiting for them to call back! Secondly, when I checked their prices online, they were offering rates on the same size storage room I was renting for $30 less per month than I was paying. (Based on my 4 years of paying my bill on time every month, you would think I'd be rewarded for my longevity and consistency. NOT!) I would not advise using this location for your storage needs. I will certainly never be back!!!

David Christy

6 months ago
rating 1.0
Tagging them with one star for unethical business practice. I called to get a quote for a 5'X10' for my elderly aunt. She lives out of state and is moving to SA in a month. In order to get a quote, they had to put me into their system (personal info). In order to reserve once the quote was given, they wanted my aunt's phone number (who will be paying). I got quotes from two other nearby facilities and found one the same size for 25% less, so I called back within an hour of making the reservation with StorageMart and cancelled the reservation. Here is the rub. This morning I get a call from my 85 year old aunt saying she had got a phone call with the reservation info from the storage place. Even though I had cancelled the reservation within an hour yesterday, they still called her today to try and close the deal with her. Gave the manager an earful, but she had no answers for me. Save 25% and go elsewhere for better integrity.
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rating 4.0
2 Reviews
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Kirstin P.

4 months ago
rating 5.0
This storage unit was very helpful with everything I needed. They are very patient and took us around to check multiple units to see which one it was we...

Eric B.

1 week ago
rating 3.0
The morning following this review, I received a call from Angel, the area manager. By the time we spoke, he had been fully informed both of this review,...
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay