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The following facilities are NOT associated with StorPlace Self-Storage!

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StorageMart

3429 Kennedy Road, Scarborough, ON M1V4Y3

Office Hours
MON - THU9:30am - 6pm FRI9am - 5pm SAT11am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.0
Write a Review

Alfred Fang

4 years ago
rating 5.0
I have had a unit here for about 4 years and it's been giving me amazing service thanks you! A manger Anka NG is very nice and has answered all my questions please give her a thank you!

Zhen Zhang

4 years ago
rating 5.0
good customer service friendly .been here over ten years. best site ever. best crew ever since the storage opened.

Raed Algaranawi

4 years ago
rating 5.0
i love my staying with you because of your great management here. the manager and her assisstance always supporting us, follow ups, as well very clean and secure place. thank your for your great service guy.

Faraz Zohrvand

4 years ago
rating 5.0
Thanks for the great management on property (Storage Mart 3429 kennedy Rd,.I really enjoyed for the service,such as safety,highly secure and clean in all over.washroom is always clean as easily as home can be used.Great staff and easy 24hr accessory to unit. Thank you, Mohammad zohrvand.

Victor Ko

4 years ago
rating 5.0
The service is perfect , very very good customer service

Shi Zheng

5 years ago
rating 5.0

Brennan Robertson

5 years ago
rating 5.0
I have been renting a couple different storage lockers from StorageMart in anticipation of my upcoming move. The staff has been super helpful in ensuring that my move proceeds as smoothly as possible. They have been extremely diligent in following up with me via phone and e-mail to ensure that my needs are attended to in a timely matter (especially important considering my job requires out of country travel and logistics do not always ensure that I am in Toronto). Overall, I am super pleased with the service and accommodating StorageMart has offered. The pricing is great as well!

???

4 years ago
rating 5.0
vary friendly service and clean facility highly recommand everybody love this place

C W

3 years ago
rating 5.0
We had an emergency storage situation (sounds crazy, but it happens). The staff was quick to upgrade my online reservation when needed. They were polite and helpful, ensuring quick service. A clean and secure yard with very clean storage units. Our unit needed to be extremely dry and heated and it is exactly what we received. Would use them again if needed in the future.

Alex Powell

3 years ago
rating 5.0
My brother decided to make a change. Didn't want to rely on friends or family where to store his belongings. He called numerous facilities and storage mart was the winner. He was shocked at first because the customer relations line associate was American. He was mostly impressed that they recommended the Kennedy Road location. All our family is in Scarborough. More importantly he mention the site manager Anka. My brother is so impressed with the customer service and the warmth of the service which is amazing. The place is clean and great service. He is big on customer service. A proven art either you have or you don't. Cannot be taught arguably of course. He believes that the faculties manager Anka and her associate demonstrates that in all encounters. He is thrill with the service he travel all over Ontario in his daily activities. So having the storage is viable and the service quality is a bonus added value. Thank you Storage mart Kennedy and Steelers for your outstanding customer service and your proactive response to any request thank you making this a joyful experience. Thank you Anka and staff for making this possible. I will continue to be doing with your location for a long time.

Alex Wong

3 years ago
rating 5.0
Good management fair price

soheil Mozaffarian

3 years ago
rating 5.0
Very friendly customer service and reasonable price

Patrick McC^very

3 years ago
rating 5.0
The nature of my business changed and I had to shutdown my storage. I have had storage here for 9 out of the last 10 years and Anka and Benson were very good to me.

TIEHL7

3 years ago
rating 5.0
This site is extremely clean and orderly, while the staff is friendly and helpful... i have full confidence in Storage Mart taking care of my possessions...

Grovin Wong

2 years ago
rating 5.0
Prompt as well as courteous services experienced, and this first person narrative provided as a means to propagate the sincerity reciprocal, is the best gift to give to those who still have distanced to go! Please keep up the good work, and spread the love!

Mark King

2 years ago
rating 5.0
So far so good

Angela Lee

2 years ago
rating 5.0
The unit of storage on this location is very clean. Anka who is the store manger is very nice and friendly. She provided many helpful points for me.Great customer service!

Agustin Traya

2 years ago
rating 5.0
I called same day and I got the storageat a decent introductory rate.

Md. Mosharof Hossain Bhuiyan

2 years ago
rating 5.0
Its great place to store and secure

Archie Kenyon

1 year ago
rating 5.0
Clean, tidy, secure, and easy to use. What more could you want from storage?

Olga Mastoropoulos

1 year ago
rating 5.0
Very clean extremely responsible staff were knowledgeable and very friendly and go out of their way to give you the best customer service

rickylo lo

1 year ago
rating 5.0
Excellent service, nice stuff.

Joejoe DC2INATION

1 year ago
rating 5.0
Service very good, friendly and helpful.

Joejoe DC2INATION

1 year ago
rating 5.0
Service very good, friendly and helpful.

Maria Yu

1 year ago
rating 5.0
Excellent service, would recommend this place.

Carl Davis

11 months ago
rating 5.0
I just reserved a unit over the phone. I dealt with Tim from the Kennedy and Steeles location. Very professional, polite and transparent. Relayed all the pertinent information about the unit, expense, responsibilities etc. Can't ask for more.

David Christen

10 months ago
rating 5.0
Desiree was excellent, knowledgeable and professional. Thank you for such great service - I am a repeat customer because of staff like her. David in

MYen Peake

3 months ago
rating 5.0
Good CS and I got my storage that is bigger than I expected. Thank you

ada HSU

2 months ago
rating 5.0
Manager stanley is nice, showing the site tour and detail explaination, area is clean and tidy. Excellent service and advice to everyone who need storge.

Dmytro Malovichko

4 years ago
rating 4.0
New or renovated. Well managed.

Eddies wildlife

3 years ago
rating 4.0
Hi my name is Eddie I have been renting @ STORAGE MART since November 2010 t0 March 31 2017. The place is fairly new & very safe always clean & neat , The Staff are very friendly and polite too ! I never had any problem or any incident; always paid my rent on time, Even when my credit card is maxed out the staff calls me & we sort it out with another Credit card !! I highly recommend this place and no worries at all !!! all the best to all of you !!! Eddie

Curtis David

1 year ago
rating 4.0
The things here are very affordable

Ken Lee

1 year ago
rating 4.0
Great storage.

Alice Chiu

1 year ago
rating 4.0
Well organized storage!

John J

11 months ago
rating 4.0
Actual staff that does thier job

Eddies wildlife

2 years ago
rating 4.0
Hi my name is Eddie I have been renting @ STORAGE MART since November 2010 t0 March 31 2017. The place is fairly new & very safe always clean & neat , The Staff are very friendly and polite too ! I never had any problem or any incident; always paid my rent on time, Even when my credit card is maxed out the staff calls me & we sort it out with another Credit card !! I highly recommend this place and no worries at all !!! all the best to all of you !!! Eddie

kelvin chung

3 years ago
rating 3.0
Entrance is confusing as it is the wrong direction. Easy to drive around in a easy to access area

Closer Holly

1 year ago
rating 3.0
The service level is poor

M Kwan

2 years ago
rating 2.0
As a precursor, I decided on renting a space at this location solely because of its reviews. Quite honestly the reviews only mentioned how nice the staff was, and how clean it was but none of them covered the other basic things a potential renter should know before deciding... Pros: its certainly a clean facility its certainly a secure facility as far as I can see current promotion is 1st month free Cons: Ive never had to pay a one time admin fee in my past experiences with other facilities, seems like a big Corp cash grab. Does preparing generic templated paperwork really cost us as the consumer $25? theres no garbage bins (so we have nowhere to discard of used Kleenex, gum, remnants of tape, or other small pieces of scrap you need to bring your own cart/dolly -or- you can book a cart/dolly with the front office but you need to pick it up at the main office (so youre at the mercy of the offices hours), then either drive 1 minute to the indoor storage buildings -or- walk up a very very steep incline plus a bit of a further trek, then dont forget to return it during office hours you need to provide 2 weeks notice of termination (at other facilities Ive used in the past, your termination notice was the same day you walked into the office to advise)

Edward Rempel

5 months ago
rating 2.0
Storage Mart is great glad they are around God BlessT

Iqra Segreto

4 months ago
rating 2.0
Okay location, what really angered me is that they charge you an extra $10 if you call in to pay your bill as a service fee. Didn't even warn us while calling that this would occur. Very inconvenient for someone who is unable to get to the certain location on the invoice's due date. I am considering switching back to my previous storage company as they are a lot more transparent.

Chadler Alvela

3 years ago
rating 1.0
The parking lot was frozen and was not accessible due to the non responding keypad entry. The following day I spoke to the manager and he said they will salt the parking lot but I came back that night at 10 PM and it was still frozen. The storage units were very unsafe especially when loading heavy objects considering my specific unit is uphill. I would not recommend this storage company at all or at least this location.

MENGHUAN ZHANG

1 year ago
rating 1.0
soooo disgusting Don't leave your staff with mouse. No one can solve your problemand no one pay your lost

Ian Pryde

2 months ago
rating 1.0
Heartbroken beyond belief... After returning from duty overseas my brother rented a unit here while moving from a house to an apartment as he needed to have time to sort through his house sized belongings. Sadly due to related injuries sustained while in the line of duty he passed away. Some time ago several of our family members made numerous attempts to get in contact with this company about removing my brothers items from his unit. That is all we wanted to do and offered to come the same day. However we were told that we would have to pay thousands of dollars in past due rent of MY DECEASED BROTHER to access the unit. We were told your brothers death is not our fault and he still owes us rent or you cant access the unit. This is an unacceptable and incredibly disrespectful thing to ask of someone who just lost a family member. To this day our emails, phone calls, and attempts to make contact with this company have failed. We have even gone to such lengths as going to their office but they ask that we prove my brother has been declared deceased. We should NOT have to go through these lengths to simply remove his possessions from his unit. The behaviour of this company is inappropriate and their employees should be terminated immediately.

Pedram Fardnia

1 month ago
rating 1.0
Fact: Storage Mart does not cover rodents in their insurance policy, meaning, if anything happens to your belongings by rodents, they are not responsible for any damage. Don't fall for this company, I lost my belongings, and they did nothing about it. Their representatives are very rude and careless. They say they have pest control, but they do nothing about it, and that is why rodent accidents are excluded from their protection plan. Also, after you claim for your loss expect a call from a person named Rebeca Doll, the most unprofessional unethical and rude individual I have ever spoken with. She was prepared for the call, like she has done this a thousand times. Start off, with the worst possible tone and being disrespectful as much as you can imagine. and then hung up the call when we asked for a proof of their pest control policy, cause there is none. Don't do this to yourself , save you money and sell your furniture if you can instead of storing them in their facilities. Lesson learned and I paid a hefty amount for it., lost my stuff which was worth more than $4000. PERIOD. :(

Shafu zhang

2 weeks ago
rating 1.0
Don't rent any units here, this place is full of rodents. if you read the comments carefully you will see the management added fake positive comments to cover real negative ones, they should close this place,. Next time you want to rent a storage unit ask them if their protection plans or insurance covers any rodents damage they tell you there is none, you know why!!, because this place is full of rodents and you will risk damaging your belonging by leaving your stuff there. Let's help our community by reporting this lack of proper management and pest control.
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rating 3.5
3 Reviews
Write a Review

Karen Z.

7 years ago
rating 5.0
I have a warehouse unit at Storage-Mart for five years. I'd like their Acceptance Delivery Services that help me so much to operate my wholesale business....

Gary C.

1 year ago
rating 4.0
Very happy with the prices also the folks running the place are friendly and professional !

Wendy Y.

4 years ago
rating 1.0
Your company is terrible. You can't give even the most basic security measures customers, how can customers be satisfied. I rented the entire warehouse was...
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