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StorageMart

1700 Alliance Road, Pickering, ON L1W3X2

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

MUHAMMAD NABIL

3 years ago
rating 5.0
business is always successful when you are greeted and respected nicely. This was the quality of Mr Dilip. Amazing person. He was very helpful in guiding me.

Tyson Kuteyi

4 years ago
rating 5.0
These guys are amazing. Thoughtful, courteous, realistic and gracious. A friend had an issue with payment since moving to the US and these guys worked with him to resolve it in the most understanding way possible. No threats, no judgement, just grace. They understand that sometimes folks are overwhelmed with work, life, other responsibilities and that at the end of the day, we're all just human. Always stacked with moving supplies and super clean. Can't say enough about how great this place is.

Sandra Roy

3 years ago
rating 5.0
Excellent, efficient customer service. Rented a unit in advance then, on move date, discovered it was too small. Dilip took the time to diligently and courteously work out an amenable plan providing an affordable, ample-sized unit. Many thanks Dilip!

ASHRAFUL KABIR

4 years ago
rating 5.0
I visited storage mart last week looking for a unit. Dilip assisted me. He was very helpful and friendly. He took his time and answered all my questions. I would recommend storage mart to my family/friends. especially Pickering location. Thanks again Dilip!

Freeman FDI

4 years ago
rating 5.0
Dilip is great, very thorough and seems genuinely interested in making sure you are happy with the experience.

Kimberley L

4 years ago
rating 5.0
I visited Storage Mart last week as we were looking for a unit. The process was quick and easy. Dilip assisted us, he was very knowledgeable and pleasant. Working in customer service I really appreciate when I have a positive experience. I would definitely recommend Storage Mart to anyone. Also, I love the 24hr access and that the units are climate controlled and most importantly the pre-authorized payments it saves me a trip every month!

Amanda Lee

4 years ago
rating 5.0
Excellent customer service and convenient location with fair competitive prices. Would highly recommend this storage facility.

Tina Dunning

4 years ago
rating 5.0
This is my first time using Storage Mart.The quality of customer service is one of the best I have experienced.The manager Dilip is awesome,always happy and smiling.He makes his customers feel welcome.Very well kept and clean. I would recommend Storage Mart!!!

KSH Construction

4 years ago
rating 5.0
Dilip always goes above and beyond providing exceptional customer service. We love the 24hr access. Also in the winter months the snow is removed and it's easy to get around.

Sherry Tenny

4 years ago
rating 5.0
I was impressed on the phone by the customer service I received from Dilip; I was impressed yet again when I went to sign paperwork....facility is clean..well maintained and again very friendly and inviting environment. Thanks for you help! Sherry

Beverley P

4 years ago
rating 5.0
Excellent customer service. Staff goes above and beyond!!!! Thank you guys so much. Moving is stressful but Pickering storage mart makes things so seamless. I definitely recommend here to safely store your personal belongings!!

Law Angel

5 years ago
rating 5.0
Great Customer Service. The storage facilities are well kept, grounds are clean and clear of clutter. Accessible and safe. Thanks to the great staff always willing to go above and beyond to help.

Taylor D'Souza

3 years ago
rating 5.0
Dilip was very helpful and answered all my questions, provided lot's of options and even gave me a tour!

Courtenay Reid

4 years ago
rating 5.0
Very helpful and polite. Always ready to show all options available.

Lorelei Mckellar

4 years ago
rating 5.0
Excellent Service. Staff took the time to make sure I was renting an appropriate sized unit for my needs and were more than happy to explain everything more than once.

Scott Mallyon

4 years ago
rating 5.0
Dillip is amazing. He goes over and above all the time his customer service is second to none. The grounds are well kept and the units are clean

Jennifer Baker

3 years ago
rating 5.0
The staff was knowledgable and friendly. The place was fairly priced, clean and easily accessable. I'd reccommend this Storage mart to anyone.

Michelle Linn

3 years ago
rating 5.0
Clean, friendly and affordable. the units were as described with great affordable pricing, the people that work there are warm and welcoming. I will definitely use them again

P Morgan

3 years ago
rating 5.0
This place is clean and inexpensive. Friendly staff and great service. It seems to be a very secure place .

Brandon Bissoondyal

3 years ago
rating 5.0
I have been going here for over 7 years and the main counter guy is always very welcoming and helpful.

Phil Deveau

3 years ago
rating 5.0
Renting a unit here to store our clutter as we prepare to move. Dilip was extremely helpful in ensuring we got what we needed and answered all of our questions. Staff is friendly, place is secure and they also sell any moving supplies you may need. This is first time renting storage and I would highly recommend pickering storage mart! Hope this helps anyone looking. Phil and leighanna -1109

Realrose Mac

3 years ago
rating 5.0
Each time I have needed extra space Dilip has helped me find the right solution. Its like havung a family member with an extra heated garage.Always clean, bright and accessible day or night as needed

Nimmy Kannan

3 years ago
rating 5.0
Very clean and spacious units. Good customer service and I would recomend it for my friends.

Elaine Vallance

3 years ago
rating 5.0
The staff at StorageMart in Pickering have it all. They are very helpful, polite, honest, and make storing your things just that much easier. Generally, nobody wants to put things in storage if they could avoid it. Using storage facilities is usually a depressing event. Valerie at StorageMart made my visits there enjoyable and offered assistance at every turn. I would not hesitate to use this facility for any reason.

Scott Reid

3 years ago
rating 5.0
The team at storage mart were amazing to deal with this weekend and have been for the past six years. Dillop , the manager there is extremely helpful backed up by a great team I would definitely recommend them to anyone looking for a good place to store your stuff!

Theressa Coombes

3 years ago
rating 5.0
Best people to deal with...... quick, polite and as long as you pay your bill everything is grand. Cheers

Trevor Thompson Jr.

3 years ago
rating 5.0
Great place to store your stuff. The staff were great, and friendly. Id refer all my friends to use them.

Jason Kabir

2 years ago
rating 5.0
Just spoke with Amanda Merriot from customer service and she surpassed my expectations with great information and was super helpful. I am very pleased with the service I have received.

Lesley Ottley

2 years ago
rating 5.0
From beginning to end, my experience at StorageMart on Alliance Rd in Pickering has been nothing but extraordinary. The entire storage area is well kept, clean, bright and accessible. Staff is very friendly, courteous, helpful and professional. I will recommend this location to anyone looking for short term or long term storage space. Thank you Alliance Rd team, you guys are awesome. Lesley

Kerron Liane

2 years ago
rating 5.0
Honestly the best experience using storage mart at this location. Amabiale customer service.I didnt experience any problems. There was a light that was burnt and I spoke to one of the ladies at the front desk, and they fixed the problem immediately. Also the gentleman at the front desk was amazing at assisting us with all our needs. I would certainly go with them again.

Janice Blair

2 years ago
rating 5.0
No issues to report. Easy to a rent a locker and the facility is kept very clean. They want everyone to use a disk lock. Make sure you purchase the correct size. For convenience I would buy my lock directly from them. I believe it is $30

TJ Thompson

2 years ago
rating 5.0
Best storage facility I've ever utilized. Manager, Dillip, and staff, Gail, will take care of all your storage needs with the utmost professionalism. Excellent customer service and friendly staff make for a welcoming storage facility that is accessible 24 hours a day.

Joan Masters

2 years ago
rating 5.0
The Storage Mart staff were friendly, very helpful and knowledgeable and provided excellent customer service; Jeanette, my first contact with the company provided useful information, especially for me, a first-time storage renter who had no clue. The entire interaction with them was awesome. Dilip the manager was pleasant, accessible and very professional. I would definitely recommend this storage facility to anyone wanting an affordable and hassle-free experience.

Ashleigh West

2 years ago
rating 5.0
Great experience! I had to book last minutes and was scrambling to get a whole house moved out and into storage last minute. Storage Mart accommodated my needs and a last minute change to a larger unit. I will definitely use them again if needed.

Chris Esposito

2 years ago
rating 5.0
Very friendly and helpful. Worked with me to find the best and cost efficient unit for my need. Would recommend to anyone who needs a storage unit big or small.

Leah Lorayes

2 years ago
rating 5.0
Friendly staff, excellent service. Storage space is clean and exactly what I needed.

Martin Samuel

1 year ago
rating 5.0
I reserved a storage space online and received a very quick telephone response from Dilip at the StorageMart location in Pickering on Alliance Road. He showed me around gave me all the information that I needed and was very good at making me feel comfortable and at ease I'm very pleased with my choice of this StorageMart location!

steve rob

1 year ago
rating 5.0
Dilip was very helpful on every question he had the answers to everything I asked. Have yourself a great holiday season Steve and the nice thing was that they emailed me my code to make it much easier. If anyone is looking to store items StorageMart would be the first place that I would recommend.

Marta Swiezak

1 year ago
rating 5.0
I had personal items in the storgae unit that could not be replaced (you are advised not to) but I always felt my items were secure. Anytime I needed to contact the office, I always got an immediate response by phone or email. I know if I ever need to store items again, I will go back here!

John Murray

1 year ago
rating 5.0
These guys have always been great people and the customer service is better then any other Ive used in my many years of renting units. Keep up the good work!

David Boothe

1 year ago
rating 5.0
I want to commend Dilip on the extraordinary service he provided recently when I needed a place to store my stuff. His easy going ways disarmed me and made my business with Storage Mart go smoothly. He showed due care when he offered on one of the snowiest days, to transport me in his vehicle to see the storage area. I definitely would recommend this location in Pickering , Ontario as a place to transact your business.

Aziz Ahmed

1 year ago
rating 5.0
Great service! My storage door was frozen and wouldnt close but the attendant at the time was very helpful and cleared the ice in the -20 weather and helped me close it.

Dwane Patrick

1 year ago
rating 5.0
Wonderful staff, very helpful & reasonable prices!

Justin Millard

1 year ago
rating 5.0
Dilip has been a great help with keeping up with all my needs and has been fantastic at keeping me up to date with my storage priorities! Thanks Dilip

Clement

1 year ago
rating 5.0
Good place, good price and good service. Dilip is also very helpful. I recommend this place.

Jimmy Dyal

1 year ago
rating 5.0
Great customer service by Dilip.Great staff keep it up.

D H

1 year ago
rating 5.0
Storage Mart in Pickering has been so wonderful to me. Convenient location right off the highway. Welcoming staff and always so pleasant. Very clean and maintained. Valerie has gone above and beyond, even staying a bit late to accommodate me. Wouldnt go anywhere else. D.H.

Shirley Beadle

1 year ago
rating 5.0
Rating the staff (Dilip & Valerie) at this facility is easy. They are helpful, courteous and a pleasure to deal with, a 6 out of 5. The facility grounds are clean, store is well stocked and access is good. Storage Mart (the Company) needs to look at their policies with long term customers rating not very good... An excellent place for short term storage...

Jeff Lepard

1 year ago
rating 5.0
I have been a customer at this storage facility for over 3 years and I am extremely happy! Excellent location and friendly staff! Highly recommended.

ANJ ANIE

1 year ago
rating 5.0
I have always had a wonderful experience with Dilip at storage mart Pickering. He is very helpful and friendly. Awesome customer service skills. Would recommend 10/10.

Catalin Luca

1 year ago
rating 5.0
We have been storing our valuables and furniture at this storage mart for many years now. Dilip and the other staff member are super friendly and very helpful. The storage units are well maintained and clean. We highly recommend using this place to store your things, you can put your trust in knowing that they will be safe and be in the same state as when you put them in. Great place and great people.

Daniel Morris

1 year ago
rating 5.0
Great prices and professional service!! Very happy with everything they had. The storage facility is well maintained and convenient!

Sonia Cornelius

1 year ago
rating 5.0
Rental process was easy and quick, and the staff member was incredibly helpful and friendly. Prices are very good compared to other local storage places. I wouldn't hesitate to recommend them!

A Cook

1 year ago
rating 5.0
StorageMart on alliance road was fantastic! The front office was extremely helpful in setting things up quickly. The units were clean and well kept; and overall working with them was a great experience. We will definitely be coming back for any future storage needs.

Phillip Dobbs

1 year ago
rating 5.0
The owner of these units is very professional and customer focused. I am glad to have my unit here. Thank you.

Jacqueline Jacob

1 year ago
rating 5.0
The act of moving isn't a fun process however the friendly staff at the StorageMart Pickering location have made the process a little easier. From the moment I walked in I felt comfortable, the options offered/available suited my needs, the units are clean and well maintained and the prices are very reasonable. A special thanks to Valerie at SM Pickering - she put my mind at ease, and even me put a smile despite the stressful situation. I would recommend StorageMart Pickering to anyone needing short or long term storage.

Jacqueline McWha Lawrence

1 year ago
rating 5.0
This is an excellent facility. It's well maintained, well lit and the units are clean and dry. Dilip was extremely helpful, returned my calls promptly, and was able to answer any questions I had. He was courteous and professional. Selling my home, and having to store loved furniture and items was difficult, but the staff made it as easy for me as possible. Thank you!

Rachel Langley

1 year ago
rating 5.0
We were assigned a clean locker in a great drive up location - Dilip was great to deal with and took care of all of our storage & moving needs! Not only that but I bought a unit online and StorageMart customer service called me after with a unit that was bigger, but less expensive. Appreciate the cost savings!

Jill Mignon

1 year ago
rating 5.0
A gentleman named Dilip helped me secure a great unit for a fair price. Overall I am very satisfied with the service I received at this location. Would highly recommend.

Gary Lowderman

1 year ago
rating 5.0
Super happy with Storage Mart. Dilip made checking in and renting a unit very easy. He explained the process, fees and insurance very clearly and took the time to show me the unit I was renting and make sure I had everything I needed. Very impressed and great price compared to other storage facilities in the area.

Lori O'Neill

1 year ago
rating 5.0
I had an elderly family member who became ill at the time when she needed to retrieve items from her unit. It was complicated by the fact that she was in another province to help one of her friends when this happened. I offered to help by communicating with StorageMart on her behalf (I was allowed to take charge because I was previously authorized by this family member to do so). From the outset, the staff were professional in every way. Valerie receives top marks for her kindness, patience and problem-solving approach, all of which led to a sensible resolution with minimal stress. If my experience is typical for their customers, I see why their Google rating is very high!

Rosemarie thompson

11 months ago
rating 5.0
Everyone that works at this location is really awesome! They go out of their way to help in anyway they can. If your looking for a place to store your things i highly recommend this location!

Jay Gee

11 months ago
rating 5.0
Renting a storage unit here was easy and efficient. Dilip and Valerie were incredibly friendly, welcoming, and organized. They went above and beyond what they had to do. I have rented from other storage units before who could use a lesson or two in customer service from Dilip and Valerie. In addition, the facility is one of the cleanest I have seen. I feel confident storing my belongings here.

Pablo .

10 months ago
rating 5.0
Best storage place around, lot is kept clean, staff our extremely friendly and helpful. I had the pleasure of dealing with dilip..Would recommend this place for all your storage needs.

Cleveland Harris

7 months ago
rating 5.0
Great customer service. Convenient access to storage. My things are secure.

Ramon Umrah

7 months ago
rating 5.0
I was provided excellent customer service by Dilip. Answered all my questions, and was very helpful.

Christo Delina

4 months ago
rating 5.0
Very polite and respectful customer service in store and over the phone. Helpful, considerate and accommodating when it came to assisting me with my last minute until rental. Also efficient service!

Lisa Marcuzzi

5 months ago
rating 5.0
I booked a unit at StorageMart Pickering online and the process was so easy! I had researched quite a few storage facilities but decided on StorageMart because of their great reviews and reasonable prices. The day we moved our belongings into the unit, we noticed that we had underestimated how much stuff we really had and we quickly realized that the unit we purchased would not be big enough for us. After speaking with the property manager, he informed us that he had another unit available on that same day and showed us exactly where it was. We were relieved because we had moving trucks waiting to unload the rest of our belongings and he was so quick to accommodate us! I can't say enough about the friendly and efficient service we have received from this location, not to mention the units themselves are very clean and easily accessible. I would recommend StorageMart Pickering to anyone looking for short or long-term storage needs. Thank you again for being so accommodating, friendly and efficient!

Nevannah N

5 months ago
rating 5.0
I'm not one to write reviews, but StorageMart deserves more than 5 stars. He was patient and flexible while helping me arrange my unit. The customer service is amazing. I would highly recommend this location for the service they provided to me.

Emelyne Danielle Azucena

6 months ago
rating 5.0
Valerie helped my fiance and I from the time of booking and made sure we had the right size storage unit. Moving is hectic especially during a pandemic but Valerie made sure to follow Storage Mart's procedures of extra cleaning and social distancing measures were taken. She's very friendly and helpful. Thank you!

Adam Connor

3 months ago
rating 5.0
Great experience so far. Pricing is reasonable. Staff were friendly and helpful. Facility is clean and secure. No problems. I would recommend.

Kaitlyn Boyle

3 months ago
rating 5.0
Valerie was extremely helpful & a pleasure to deal with! The process was quick & simple. I will definitely be recommending StorageMart to friends/family requiring storage moving forward.

A Google User

4 months ago
rating 5.0
The staff on the phone and at the location were very nice and efficient. The units are exactly as described, and they try to get you the most convenient available unit location for unloading. I am pleased and recommend.

John McArthur

2 months ago
rating 5.0
The level of customer service at this location is excellent. At all times of the year access to my unit is great. I was a customer for 4 years, moved to another storage facility but quickly came back because StorageMart on Alliance is simply unmatched.

Mike Goncalves

2 months ago
rating 5.0
Great facility, Staff is always very friendly and helpful, lot is always accessable via pin pad and the facility is ways clean and organized would highly recommend to anyone looking for a storage unit

Taylor Robinson

3 months ago
rating 5.0
Great customer service from Dilip and his associate! Very friendly and asked all the necessary questions applicable to our storage needs.

Serena Y

2 months ago
rating 5.0
Dilip was great. Made it very easy for me. Thank you!

D Rix

2 months ago
rating 5.0
Reserving and setting up my rental space was easy and convenient. Service was exceptional!

A Bell

2 months ago
rating 5.0
Dilip is so helpful and considerate. Thank you for making this experience easier

Jeff Easton

1 month ago
rating 5.0
I had a great experience renting a locker from Storage Mart this month! They were super kind and took the time to show me several lockers throughout the location. They helped meet my custom needs and helped me pick the best locker. All of the lockers in this location are very easy to get to. You can drive right up to your unit or have it within a very short walking distance on the first floor. 10/10. It really is the best in the area and you will not be disappointed! Very great customer service and I always felt safe having my stuff there. I do recommend Storage Mart here on Alliance Rd!

Kimberly Hinglebine-Smith

1 month ago
rating 5.0
I have a number of interactions with Storagemart for both my business and personal use and have always found then highly professional, curtious, Accomodating and and fair in pricing. The facilities are clean, well kept and security of your belongings is well in hand. I will continue to contract and recommend Storagemart to Family friends and clients now and in the future. Thank you StorageMart...

MrAsherDeist

3 years ago
rating 4.0
Good place for storage however nobody could tell me that the promotional price would be guaranteed as long as I pay on time. Price increase letter 1.5 years later proved that it's not guaranteed but I believe it's still a lowered rate.

paul smith

3 years ago
rating 4.0
place is clean and organise , Service manager is nice and knowlegeable

Terry Pidlisny

3 years ago
rating 4.0
To Valerie The grounds are in excellent and clean shape, along with corner bent columns and ballasts in in house ceilings, that have to be fixed from time to time.All in all great customer service by Valerie and Dilip, ( wish he would stop asking "have you got anything for me") I not expected for insurance rates to be split up now in three different or more categories of insurance cost.All in all they are a good bunch. Thank Terry

Donna Hewton

3 years ago
rating 4.0
My experience at StorageMart went very well. The salesman/associate who took care of me was very efficient, helpful and polite. As I had never rented storage space before, I was not sure what to expect. The premises were clean and neat and all my questions were answered. I would recommend this company to everyone. Thanks so much Dilip for all your help.

Tina Macfarlane

2 years ago
rating 4.0
I would recommend this storage place to anyone. Dillip and the rest of the staff are very lovely people. They try their hardest to help you with whatever you need and are very kind and respectful. Always made me feel appreciated which is rare anywhere these days. Keep up the good work guys!!!

Jenn T

2 years ago
rating 4.0
First time using a storage facility, it was easy to book, rent, register and use. I believe it was the owner who registered me, he was courteous and helpful. I brought my own lock. so far so good. You have to buy the mandatory insurance if you don't have insurance of your own, but that's understandable. Affordable.

steve rob

1 year ago
rating 4.0
Dilip was very helpful on every question he had the answers to everything I asked have yourself a great holiday season Steve

G Alexander

7 months ago
rating 4.0
I rented a 5'x5' x 8' high locker @ Pickering Ontario location on March 9. Rent is free til March 31. Then it will be $80 plus HST plus mandatory insurance fee of approx $12/month. If your house insurance covers your belongings, you will not require StorageMart insurance. I set it all up with one phone call. Very professional. When I arrived, I needed to show proof of insurance & a Gov't I.D. The Employees on site were polite & helpful. Easy access for your vehicle. Each customer is given an individual access code for security reasons. Site is shut down from daily from 10pm - 6am.

Shirlz Flores

4 years ago
rating 1.0
Very clean. Friendly staffs. Valerie is very friendly and very helpful with welcoming smile. Its my first time to get an storage. She showed us the storage around the storage area. I highly recommend StorageMart in Pickering Reshirly F.

warren muster

3 years ago
rating 1.0
Found this guy to be a real scammer, not even six months in he raised my rate, which just happened to add up to almost the exact amount of the first free month. I decided to overlook that as i needed a second unit, I went in paid and was told that I was paid up for the month as the first month is free, then got a call about 10 mins later saying they wont honour the free month. I stated to him that the website shows that the first month is free, he told me that they are not obligated to offer this anymore and if I read the fine print I would see that. A very underhanded way to get an extra months payment out of people . I am moving all my items to a new storage facility and do not recommend this place to anyone who wishes not to get scammed!
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rating 5.0
1 Review
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Shirley W.

5 years ago
rating 5.0
Just leased a large storage unit from storage Mart in Pickering. Extremely floored by the service from the manager. Went above and beyond with being very...
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat