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StorageMart

680 Kipling Avenue, Etobicoke, ON M8Z5G3

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUN10am - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.3
Write a Review

Derrick Helgason

4 years ago
rating 5.0
Been a valued customer for 4 and 1/2 years now. Piece of mind that my junk is safe and secure. Always look forward to dropping in every month to pay my bill (as much as one looks forward to paying bills). Everyone is always friendly and professional. Very clean facility. So happy to hear that a new debit machine is coming, or I hope so. Keep up the great work.

Peter Smyrniotis

4 years ago
rating 5.0
I have found the team here to be kind, thoughtful, informative and so very very funny. They make my experience pleasant and I always feel like I'm well looked after. I recommend their company and service!

Allen Anderson

4 years ago
rating 5.0
Hi my name is Rickey Anderson I use Storagemart at 680 Kipling Ave, Tor, Ont.. I deal with Andreea at this location and she is the Manager. She is a wonderful person to work with!.. This location is Great!! The staff is always helpful and friendly. I recommend this location to anyone..:)...

adele calone

4 years ago
rating 5.0
Excellent and efficient service!! I will recommend to all my friends! ! Will defiantly use them again

Kendra Miller

5 years ago
rating 5.0
Exceptional customer service. Clean and safe units in a reasonable, accessible location. Great service at a great price.

Chantelle G

6 years ago
rating 5.0
I have been storing at this location for just over a year now and I must say, I am very impressed. After going through a very difficult move and in desperate need of a place to store some of my things, I came in and the manager, Andrea, was incredibly helpful and friendly. As soon as I walked in she greeted me and was so polite. I explained my situation to her, and she actually listened to me! Andrea went above and beyond to make my Storage Mart experience extremely easy and affordable. Also, I appreciated that the place is kept clean! At a time when I was under so much stress, I left feeling completely relaxed and like everything had worked out in the blink of an eye. Thank you so much Andrea!

Serge Landry

3 years ago
rating 5.0
Nice service with a lot of advices

Lorena Narvaez

3 years ago
rating 5.0
Great price. Clean units. Quick response by email and phone. Thanks gu6s

Brett Ida

5 years ago
rating 5.0
As a long term renter, I can say I have had a great experience with this location. Always friendly staff. Always felt safe with my items there. No issues with the unit. Right down to the washrooms - clean and attended to. They have invested in the place and always ensure the doors etc are in good working order. I am not sure they are the cheapest, but I was confident they would be good. No sense worrying if your stuff is ok for savings a few bucks. Would use them again if needed.

Stephanie Gray

3 years ago
rating 5.0
Had a really great experience. Easy to register. Friendly staff. Clean facilities. Would recommend!

Alexandra Carasco-Lee

2 years ago
rating 5.0
We just got our first storage locker. Rob was very helpful and answered all of our questions. He was a pleasure to deal with. The unit is very clean and overall the place is well maintained. The price is very fair.

Natasha Sasic

2 years ago
rating 5.0
Been here 7 years...recently transferred units...manager was awesome and transfer was great...great service

Jasmine Avdic

2 years ago
rating 5.0
Very friendly staff! Manager Zeljka was very helpful, explained the process of accessing my unit. Very clean storage facility. Great hours of operation.

Cyril Nwachukwu

2 years ago
rating 5.0
Excellent Customer Service experience at this Kipling Avenue Branch. Zeljka and Rob were simply amazing - they set me up on their system, provided me with the unit options, and explained everything in detail. Highly recommended.

Hasan Naqvi

2 years ago
rating 5.0
Amazing experience. The manager, Zeljka, was very helpful and made the experience very convenient. The location was very central and very close to the uhaul truck rental also. Very clean facility. I would highly recommend it.

Richard Ramsuchit

2 years ago
rating 5.0
I rented a unit with Zeljka a few months back. Today I came in to look at other sizing options due to lesser items in my storage now. I was greeted by a gentleman named Arjun and Zeljka again. Arjun was very informative in showing me a number of lockers available and sizes. He even tried to get the closest locker near to my current one, so my move would be hassle free. I have already let some friends I know moving soon, about this location and its friendly and helpful staff. I will be back anytime I need a storage locker. Thank you Arjun and Zeljka.

Jesse Smith

2 years ago
rating 5.0
Amazing service and location! Lots of room to navigate through the storage facility. Store Manager is exceptional! She always made a ton of effort to support everything I requested. Highly recommend!

Milo Gom

2 years ago
rating 5.0
Fantastic customer service! Felt very comfortable and looked after. The manager is truly remarkable, thanks for going the extra mile for me.

Simona Moga

2 years ago
rating 5.0
Excellent experience. Zeljka was extremely professional patient and very nice. Everything was explained to me so I would not have any trouble getting in and out of my storage The place is huge and very easy to move with the car I highly recommend this place Simona

Erica Mezger

2 years ago
rating 5.0
Super clean and well lit. The staff were friendly and very helpful.

Ala Capo

2 years ago
rating 5.0
This location is secure, clean and very accessible. Zeljka is a superstar. Not only is she very informative, clear and helpful, she goes the extra miles in order to accomodate you and at the best price. I never want to move and store stuff again but if I have to, this place is where I will go.

Kevin Wise

2 years ago
rating 5.0
I was very impressed with this facility, and Maulik was extremely efficient and helpful. I was given a tour to show me how the gate worked and where I could find hand carts as well as being shown the space I was renting before committing to it. The locker areas and inside the space I rented were also very clean. The initial contact I had with their central office was also pleasant and helpful. I would definitely recommend.

Willy Miranda

2 years ago
rating 5.0
the best storage in the city guaranteed nobody beats him customer service cleanliness helpful guys understanding number one in the West End

Marcin Machnik

2 years ago
rating 5.0
simple and professional... thanks

Willy Miranda

1 year ago
rating 5.0
the best storage in the city guaranteed nobody beats there customer service cleanliness helpful guys understanding number one in the West End.

alanna chelmick

1 year ago
rating 5.0
Raoul was so helpful in finding me the right location, size and price. He took the time with me and was patient and listened carefully to what is important to me.

lana d

1 year ago
rating 5.0
We've been customers for 6 years, renting 2 largest units for our business. They regularly raise our rent every year. We are set up for automatic payment. Our visa card expired, none noticed and our payment didn't process one month. Storage Mart called only one of the numbers on file (we have three listed) to advise us. By the time we called back it was the third of the month. We updated the visa card expiration date. Payment was processed. Everything seemed fine until our credit card statement came the following month and we realized they charged us a late payment penalty. At no point were we told we would be penalized. So much for customer service after years of paying exuberant rent. They could of at least told us as basic curtesy. *Update**** We were contacted by management the next day who solved all our concerns to our satisfaction immediately. Much appreciated.

Megan Santos

1 year ago
rating 5.0
Right from the beginning, staff at Storage Mart were very kind and helpful. Their rates are very affordable, the units are climate controlled (which you don't get everywhere) and the staff are absolutely wonderful. I came from another storage place and I will only be giving Storage Mart my business.

Geoffrey Turner

1 year ago
rating 5.0
A well maintained and managed facility with well controlled access. Staff routinely walk through to ensure units are properly secured and that the facility is clean.

Lo Bil

1 year ago
rating 5.0
Dolores was a fantastic introduction to your service. She made me want to use storage mart. So helpful and made me feel at ease. Thank you for being so helpful at a stressful time.

Steve Maikel Pardo Valdes

1 year ago
rating 5.0
a reliable and very practical site to store your tools and materials, if you run a business, this is the place you need

Margaret Maloney

1 year ago
rating 5.0
Sheryl is wonderful. She put my mind at ease immediately when I wasnt sure what size storage I required and at the last minute when my movers advised me I needed at 10x15 rather than the 10x10 I had booked with heavier. Sheryl told me to relax and she would help - and she did! Within minutes, I had the correct size of storage room confirmed. She and Raj make a great team - they are friendly, helpful and professional. Because of their great service I will definitely recommend StorageMart to everyone. Thank you Sheryl! Thank you Raj! Cheers - Margaret

Nic Hanlon

1 year ago
rating 5.0
Best costume experience ever Cheryl and Raj are super friendly and professional Highly recommend

Dave B

11 months ago
rating 5.0
Great location and well maintained units. Ive been using these guys for about three years now and the service has been great thus far. Rob and Sheryl have very helpful in making my experience top notch. Thanks guys.

Tae An

11 months ago
rating 5.0
I have finally unpacked items stored at the StorageMart close to 3 years and they are as if I just packed them yesterday. Rob at the location has been very helpful and treated me with much care. For example, my car got broken into and the key to the storage unit was gone in the process. Very annoying... Rob went out of his way to help me out and cut the old lock, so that I could replace with a new one. Not even once he complained (he couldn't figure out where he kept the key to replace the blade. lol) that I was taking so much of his time that day. I will definitely go back there if I have to store my stuff away again. Thanks Rob!

Nigel Gregoire

11 months ago
rating 5.0
Great experience with storage Mart, it was easy to sign up with no headaches. Rob was great with the sign up!

M. Grant

10 months ago
rating 5.0
I rented a unit for one year at this location and I am very satisfied with my experience. Sheryl and Rob were friendly and helpful. The building was clean and well-lit, and access was convenient and easy, yet secure. I will readily recommend this business to others.

viktor arzethauser

10 months ago
rating 5.0
Sheryl and Rob were awesome. They're always super accommodating and are willing to help out and find solutions for you. The facility itself is really clean and is well kept. I'll keep going back here for all my storage needs.

Justine P

10 months ago
rating 5.0
Administration here is awesome. The staff at the kipling location were friendly and very easy going. Even the lady over the phone was so helpful to find the right price and location. 10/10 experience

Louis Hamilton

10 months ago
rating 5.0
Id like to thank Cheryl for the great service and recommend Storage Mart to anyone seek a storage facility with friendly and responsible staff.

Jill Anderson

9 months ago
rating 5.0
I booked a unit by phone, Justin was very helpful and explained everything. The manager called within 15 minutes to confirm the details. So far, a great experience.

Jose Archila

8 months ago
rating 5.0
The attention he received was cordial and very professional. Thanks Rob for offering us the best options. The Storage Mart place is modern, very functional and very economical. With pleasure, I recommend it.

Jose Archila

8 months ago
rating 5.0
The attention he received was cordial and very professional. Thanks Rob for offering us the best options. The Storage Mart place is modern, very functional and very economical. With pleasure, I recommend it.

Rita Luisa

7 months ago
rating 5.0
I reserved my unit online, and within 15 minutes, I received a telephone call from Cheryl at the Kipling & Queensway location. She confirmed all the details and we set-up an appointment for me to sign the paperwork and see the unit. I met with Cheryl a few days later, and she was very kind, accommodating and patient, answering all my questions. She was awesome, very thorough and super friendly! I was very impressed with the cleanliness of the entire facility, it was spotlessly clean! Move-in day went very smoothly. We didn't hire Movers, we were so happy there were flat-bed carts available for us to use at no extra charge! This certainly made the move easier! I have rented storage units form other local companies in the past, but Storage Mart is by far superior to its competitors. I highly recommend them!

Steve Maikel Pardo Valdes

1 year ago
rating 5.0
a reliable and very practical site to store your tools and materials, if you run a business, this is the place you need

John J

5 months ago
rating 5.0
Cheryl helped me out big time! I booked a 10x15 unit and my mover informed me that a 10x20 was required. Cheryl was able to transfer my reservation and pro-rate my initial payment for the bigger unit. Thanks again!

Alan Davies

3 months ago
rating 5.0
Great price for a huge 9x20 foot locker. I went for outdoor as its easier to load/unload and we mostly have furniture, there are also indoor lockers. I was able to reserve it online and fill in all my info which made it the fastest locker rental Ive had. Id definitely recommend this location.

Tom George

3 months ago
rating 5.0
This is the 3rd year I've rented parking for my trailer with Storage-Mart. The facility is well run, and this is a great location for highway access. The customer service and touch is very good. Call centre picks up the calls quickly. Very pleasant people. They know what to do. The local office was ready for me. And the billing happens seamlessly. Surprisingly well done.

Kandyce Young

3 months ago
rating 5.0
Sheryl and Rob were great. They were very attentive to my needs and made sure I got the best unit to suit my requirements. I'd definitely recommend them !

Carolynne Graesser

3 months ago
rating 5.0
I have been dealing with the Storage Mart at 680 Kipling Ave, Etobicoke since the fall of 2019. The customer service person there (SHERYL) has been truly outstanding with her help. I have had several specific needs that she has listened attentively to and made excellent suggestions on how to make it work. She is obviously very interested in 'customer satisfaction' not just in renting the unit.

Lukasz Gilarski

4 years ago
rating 4.0
Clean, tidy, accessible. It has been a good place to rent for the last few months, but I just received an e-mail today about a rental rate increase. Haven't even rented for 6 months and they are already asking for more money..... Will see what they say about the increase but I am not holding my breath. Might have to start looking for elsewhere to park my stuff. Update - Oct 28, 2015. Storage Mart reached out to me to solve the issue and I will mark it down as solved at this point in time. I would give 5 stars for the storage unit if this had not come up otherwise. But at this stage I am impressed with the customer service. Update - Dec 14, 2015. Storage Mart's system did not go through the update, contacted the manager in charge of the storage mart and it appears this time the changes will take effect.

Sybrena Kelly

4 years ago
rating 4.0
Thank you very much Alex for taking the time to contact me and look into my issue with the rates. Very much appreciated.

Patricia Cichocki

7 months ago
rating 4.0
They were very efficient and honest with pricing. They informed me, for the same unit I was looking at, it would be cheaper at the other location. Very pleasant and polite over the phone. Clear and easy to understand. When I got there, they made sure I received a clean well lit unit and showed me the two options they had left. The gentleman, Rob, was very pleasant and professional during my registration. He also answered all my questions very well. I didn't feel pressured at this location, or like another number to increase their pay check. Rather I felt like a valued customer which is something we are lacking these days. Honest food people with manners. That's Rob and Sheryl, honest good people. When I'm done with my unit, we will see how our good bye goes and I will update my post. Until then, 4 stars seems just and suffice.

Justin Hipp

1 month ago
rating 4.0
Clean and well-maintained facility with reasonable pricing. I personally wish the gate access hours were extended to at least midnight.

Pati Grys

4 years ago
rating 3.0
Its ok but less than a year in got a rent increase that was not cool. Also i feel the increase is to much for my tinly locker unit.

A Saunders

1 year ago
rating 2.0
Tried renting a 10x5, booked and paid online but when I went to get the unit they would not provide 24 hour gate access as advertised. Don't book online with them unless you confirm which services they will honour.

Anita Stafford

3 years ago
rating 1.0
So extremely disappointed - I was told that I could move out at any time and be reimbursed for the days that I did not occupy the locker. Of course, now that I have cancelled, I am advised there is a "7" day holdover. This was never explained to me. Not a trustworthy company to deal with.

Ian Wineberg

3 years ago
rating 1.0
Attempted to rent a space, was told that an unadvertised insurance policy was required by company policy, which I tried to decline, and the company associate hung up on me. Unfortunately, I don't have the ability to rate the space as the experience dealing with the company didn't allow for it!

Angela Lee

2 years ago
rating 1.0
HORRIBLE. Confirmed with manager that my contract was over, however took money from my account. Called multiple times, no answer. Finally someone picks up and tells me I will have to wait a few days to get my money back, when it was never supposed to leave my account in the first place. Then the worker asks if I emptied the storage, which was done already and means they never even bothered to check for themselves or even go through with my cancelling of the contract. She also proceeded to hang up the phone before the conversation was over. Was rude and offered no apology whatsoever. Disgusting service. I suggest somewhere else.
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rating 5.0
3 Reviews
Write a Review

Kristyn P.

3 weeks ago
rating 5.0
Easy and convenient to book. I was able to find something the same day I called in. I basically have no complaints but I hope they extend the hours of...

Kristyn P.

3 weeks ago
rating 5.0
Easy and convenient to book. I was able to find something the same day I called in. I basically have no complaints but I hope they extend the hours of...

Peter H.

7 months ago
rating 5.0
I love this place....I have a few lockers......always very clean and the staff are always very helpful.
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