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StorageMart

85 Westney Road South, Ajax, ON L1S2C9

Office Hours
MON - THU9:30am - 6pm FRI9am - 5pm SAT10am - 4pm SUN9:30am - 6pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

Don P

3 years ago
rating 5.0
shocking! Really surprised on how we were treated from customer service by phone (sue) down to the follow up call and site visit with the manager (Allan). Did not expect such a courteous and happy attitude by the employees. Both were a delight to deal with . Fast and very efficient too and. it's like talking to a friend or family members. Keep it up guys!

Tessa Davy

4 years ago
rating 5.0
I used the services of Storage Mart on Westney Rd, Ajax for a period of approx. 5 months and I was always welcomed. Kristina and Cody made my move much less taxing and easier. They were always willing to assist, give a requested opinion and were just there for me throughout. THANK YOU guys. The site was always clean and well maintained. Will always recommend you. Tessa

eric emard

3 years ago
rating 5.0
Alan and everyone at the Ajax StorageMart are very helpful and friendly. I would most definitely recommend going there for all your storage needs.

Raven Wood

3 years ago
rating 5.0
Awesome service!!! Alan was amazing and took care of everything. Great experience.

Kurtis Mallette

4 years ago
rating 5.0
Sorry didn't realize I clicked 1 star staff are awesome here

Mike Stevens

3 years ago
rating 5.0
Allan rented me a unit and couldn't have been nicer. He answered all our questions, explained everything and made sure I got the best deal possible. I am very happy with Storage Mart Ajax.

Shawna Bananaa

4 years ago
rating 5.0
I needed a storage room rental last min and storage mart was nice enough to walk us through the steps and get us exactly what we needed. The rep that was helping us was Alan, and he was very friendly and welcoming. He also kept us very entertained. The following day we ran out of storage space and needed another storeage room. I made my reservation as I was on my way there (I had a 26ft truck loaded with my stuff and no where to put them). I arrived at 6:03 pm, which they closed at 6pm. When I got there Alan had just finish counting cash and ready to lock up, he had an appointment to attend and had to leave 6pm sharp because of traffic. Luckily for me, Alan was nice enough to reschedule his appointment and opened back the cash just to help me out. I was really grateful! Because I had no idea what I was going to do with all that stuff because the rental was to be returned that night. I would recommend this storage place to anyone, specifically because of Alan and his warm, kind heart!

Ev Damiani

4 years ago
rating 5.0
Great service, friendly, clean, safe and secure. Fantastic customer service. Will definitely use these facilities again should the need arrive. Highly recommended.

Mary Lou Smith

4 years ago
rating 5.0
My husband and I were moving to Ontario from another province in July 2016, and contacted Storage Mart at 85 Westney Rd south, Ajax, on, L1S 2C9 to secure a large storage unit. Kristina and Allan at this facility contacted us long distsnce on more than one occasion to guarantee us that there would be a storage unit available even when we could not tell them the exact day and time of arrival. The customer service we received was exceptional,and once arrived the check in and paperwork was completed quickly and efficiently. Allan was knowledgeable, professional, and explained everything we needed to know as well, the unit itself was totally clean. We want to thank Kristina and Allan for their outstanding customer service and we will definitely recommend this facility to others.

Dan Arsenault

3 years ago
rating 5.0
Great staff and service .....thanks for all you're help Cody !!!

Carlos Ancheta

4 years ago
rating 5.0
Very happy, Allan was professional and accommodated my request. Great service!

Mike Fudge

4 years ago
rating 5.0
Cody helped me out when i was in a tight jam and he quickly got things to work great place

Anisur Faysal

4 years ago
rating 5.0
Great service, love these folks!

KASHIF MUHAMMAD

4 years ago
rating 5.0
StorageMart Ajax. Raul , Alan and Cody were very helpful if anyone needs storage see them. i want to than you all for your help. Kashif

Saleem Jessa

4 years ago
rating 5.0
This was such an easy process. Kristina made things happen for me and provided me with solutions that made my decision easy. I will be coming back here again for my storage needs.

Norma White

4 years ago
rating 5.0
Great storage facility we will definitely come back when needed

Rubeth Macatangay

5 years ago
rating 5.0
My experience with Storage Mart Ajax is exceptional!!! These guys, Raul, Alan and Cody are very polite, friendly and would go above and beyond their duties to help you. Thank you for the amazing customer service, it is very much appreciated. Definitely recommending you to my family and friends as well as to my customers.

Guillermo Perez

5 years ago
rating 5.0
Storage Mart at Ajax is excellent. The units are clean and safe. The guys who work there are very helpful and friendly. Raul went above and beyond to helped me choose the right unit for my needs. I would definitely recommend this storage facility to anybody.

Yvon Poirier

3 years ago
rating 5.0
Awesome service! Thanks Kristina!

Murray Ostrow

4 years ago
rating 5.0
I've been at this location for over 15 years and am completely satisfied. All the personnel there, are very friendly and are willing to help you in any situation. I wish more people would be like them.

Ken Sporar

4 years ago
rating 5.0
Very friendly and efficient service. Great customer service. Would definitely recommend Alan who assisted me today.

Naomi Trestrail

3 years ago
rating 5.0
Christine at atorage mart ia the best person to deal with in the whole world!!!!!! Shes super friendly and will help you in anyway she can. I highly recommend her!!!!!!

Charlene B

3 years ago
rating 5.0
Alan at the Ajax StorageMart branch was very informative and helpful today. We found safe clean climate controlled storage and are very satisfied.

Nicole de Haan

3 years ago
rating 5.0
Storage Mart has been such a life saver during this stressful move! Mark and Karen were exceptionally kind and accommodating! I would highly recommend Storage Mart to everyone who's in need of a storage unit and if you want fantastic customer service please go to the Ajax location!! Thankyou Storage Mart!

Alana Harry

3 years ago
rating 5.0
Excellent customer service. The staff are super friendly and take their time with you. They made my moving experience incredibly easy!

Kieren Hall

3 years ago
rating 5.0
Hi there to whom this may concern, I have been storing my trailers at the Ajax south location for the last few years. I can't say enough about the staff at this location they are helpful, accommodating, and more importantly always kind and cheerful. Christina has always given me great service and is very professional I would definitely hire her :-) Thanks for the years of great service we will see you again next year. Kieren Hall

chels bunz

3 years ago
rating 5.0
Superrr friendly staff and a well kept property. They made everything so easy on me! Highly suggested

Joey Vachon

2 years ago
rating 5.0
Great friendly service! Definitely recommend this storage place for anyone needing a storage unit. Very well priced! And excellent service all around. All your belongings are safe and secure in this gated lot, with password protected gate of entry!

Renesmee Li

2 years ago
rating 5.0
Thanks for the great storage service! I would like to thank Mark for the great check-in service. He was very considerate, thoughtful and helpful. He was also able to answer any questions I had and made the check-in process so smooth and easy.

Naomi Trestrail

2 years ago
rating 5.0
Christine at atorage mart is the best person to deal with in the whole world!!!!!! Shes super friendly and will help you in anyway she can. I highly recommend her!!!!!!

amy crowe

2 years ago
rating 5.0
Staff were very friendly, helpful and covered everything thoroughly. Facility is clean and easy to use. Would use them again.

Brian Gaudet

2 years ago
rating 5.0
Storage Mart Ajax is a fantastic facility, Friendly staff and affordable. The indoor units are well maintained. A++

Waruna Kulawansha

2 years ago
rating 5.0
Excellent customer service. Employees go the extra mile always. Great pricing as well. Highly recommended. Even though it is closer to the 401 getting there from 401 is tough, since the place is located on the left hand side of the Westney South when going south. You have to go around Bailey if you want to get there. (There is nothing you can do about it anyway)

Linda Poole

2 years ago
rating 5.0
This is my second time I have used StorageMart to store my goods after finding out another storage facility nearby wanted $25 more for a glorified garage complete with garage door which was not only outside but not climate controlled. My last time using StorageMart I had a similar unit to the one I just booked. The staff (both) went out of their way to find my unit and informing me where to find a cart to help with the boxes. I would not hesitate to spread the word on the quality of both service, very fair pricing, and the quality of the storage facility. A job well done. I will never go elsewhere because these people take good care of your needs. Lynne, a very happy returning customer. Thanks StorageMart.

Sonya Richmond

1 year ago
rating 5.0
Excellent site, very clean, employees are great!

Katie Crystal

1 year ago
rating 5.0
Really great staff. Very friendly helpful. Would definitely recommend this place.

Shane Vine

1 year ago
rating 5.0
Matt Kristina are amazing and awesome to work with

David Parry

1 year ago
rating 5.0
Not the cheapest but simply the best. You get what you pay for and this was not much more than Uhaul but WHAT a difference. Awesome staff and great security. Staff at StorageMart were courteous and PROFESSIONAL. Staff at Uhaul were a joke in comparison. Highly recommend StorageMart!

marlene virdo

1 year ago
rating 5.0
Fast friendly and professional . Very knowledgeable staff and appreciate the great service that is provided. We have rented several units over past 7 years according to our needs. Each and every time we were given the best possible space at a very reasonable price. Very clean and well lit through out the hallways. Great location.

Marlene Glass

1 year ago
rating 5.0
Fast friendly and professional . Very knowledgeable staff and appreciate the great service that is provided. We have rented several units over past 7 years according to our needs. Each and every time we were given the best possible space at a very reasonable price. Very clean and well lit through out the hallways. Great location.

Jennifer W

1 year ago
rating 5.0
Matthew was so helpful! He explained how the storage process would work, which insurance was best for me, and patiently answered all of my questions. He really went above and beyond. Im so glad that I chose Storage Mart. The deal for the unit was unbearable!

Mike Urbanek

1 year ago
rating 5.0
What a Facility !! Clean. Spotless. Easy access. By far the best storage location I have ever used. The staff was more then helpful. Provided all the details and made renting a unit easy as can be. Christine helped me out, and we got everything done within minutes. I will be recommending this location to anyone that asks. Great job !!!!

Rowan Mckirdy

1 year ago
rating 5.0
Ive always had good experiences with storage mart! I have gone to them for all of my storage needs, and they have never let me down ! Im very appreciative of them and will continue to refer people to them !

AkUmA RuLeS

1 year ago
rating 5.0
For all your storage needs Edit: ive upgraded it to 5 stars

Samantha Bryan

1 year ago
rating 5.0
StorageMart Ajax has provided me with exceptional service. My experience with them has been excellent. The storage unit I rented was a heated 10 by 15 unit and fit all my belongings. The unit was fair priced for the quality I recieved. Annay is polite, friendly, funny & understanding. I highly recommend them to anyone needing storage. They have smaller units as well.

Kashif Agha

1 year ago
rating 5.0
The Representative was very calm, nice and helpful briefed every thing in detail guided not pressured to up-sell any thing, Location is very close to 401, decent rates for short storage with 1 month free option will recommend to use Storagemart with my experience

R Dale

1 year ago
rating 5.0
Anay gave me great customer service. Greeted with a smile, quick, courteous and organized.

John Bell

1 year ago
rating 5.0
Units are always clean and easy access. The staff is awesome. Very helpful and take the time to discuss all aspects of the contract. This is the second I've used them and will again!!!

donna schwab

1 year ago
rating 5.0
Leanne and Anay made my rental expetience stress free. They provided excellent customer service and made my experience fantastic.

Doreen Boodram

1 year ago
rating 5.0
Service provided is excellent Kristina and Anay are amazing and helpful. Highly recommended people

Crystal Doucet peace

1 year ago
rating 5.0
Ive been dealing with Anay for a couple of months this guy is great with people I would recommend storage mart Ajaxs to any one

Cory Falconer

1 year ago
rating 5.0
Great staff, clean lockers and an overall well maintained establishment. Thank you !:)

Robert

11 months ago
rating 5.0
Very clean facility. Staff is excellent. Anay and Kristina are fantastic. If possible would have given 10 stars

Terrel Monrose

11 months ago
rating 5.0
I have been using this facility for a very longtime and i am pleased to say that it had been a very good experience to work with anay and kristina who always rop on the customer service by applying me with the best deals and clean storage units. I would recommend anyone to go there

MLM

11 months ago
rating 5.0
From start to finish, Ive dealt with great customer service and professionalism both in person and on the phone at the Ajax location. The only improvement I can recommend is ensuring a flatbed is available at all times. Other than that, highly recommend!

Josh Tremblay

11 months ago
rating 5.0
Very smooth process renting a unit, staff are excellent, polite and take the time to answer any questions. Units are very clean as well as the premises. Couldnt ask for a better experience.

Robert

11 months ago
rating 5.0
Very clean facility. Staff is excellent. Anay and Kristina are fantastic. If possible would have given 10 stars

Beverly Valentine

10 months ago
rating 5.0
I am very happy with the service I received from Storage Mart. I was running late and Anay was very gracious and waited for me to arrive. He then took the time and patience to explain everything in detail. It was very much appreciated.

Lloyd Stephenson

10 months ago
rating 5.0
Kristina and Anay are very professional and friendly. Great customer service. Answered all question. Property was clean and well lit. Highly recommend. Very satisfied.

Kristopher Vizzari

10 months ago
rating 5.0
Anay was very friendly. he seemed to be very organized. the manager phone me actually after i made a couple failed attempts to register through a third party booking company. super on the ball and very accommodating. 5strs for sure!

Lisa Tuncay

9 months ago
rating 5.0
I am very happy with the service I received from Storage Mart. He took the time and patience to explain everything about the unit and the process in detail and was very friendly! Thanks so much!

Tish MacKenzie

9 months ago
rating 5.0
Just wanted to share with everyone that the Westney Rd location are the BEST!! Great customer service Leanne, Anay & Christine are so friendly and helpful!! Hands down highly recommend!!

Stu Millar

7 months ago
rating 5.0
We obtained our storage unit from Storage Mart - Westney Road Ajax. The staff there are absolutely fantastic. The units are clean and easily accessible. It was a pleasure dealing with this company and the staff during the stressful time of moving. They made it so easy. Chose this company (this location if you can). You won't be sorry. Dee & Stu

Heather Day

8 months ago
rating 5.0
I called around to many places looking in the Durham region and they were the friendliest and most patient with my questions. Thank you to Jenny in their national call center for being so patient with all my questions and concerns. I am booked for Friday.

Jamie Tails

7 months ago
rating 5.0
It was really great .. I got a good deal I was all set up and ready to go with one quick phone call. I called and with in half hour i showed up and started storing

Devin Hewson

5 months ago
rating 5.0
Getting set up with Storage mart was quick and easy. Kristina, the store manager at the Ajax location is amazing and so very helpful. The units themselves are clean and easy to access. Would definitely recommend to anyone looking for a storage unit!

Reg Sadler

5 months ago
rating 5.0
Super easy to book, super easy and fast when I arrived on site to get the using, clean and easy to get to the unit! Thank you for making this so easy! Things are going great!

camille rose

7 months ago
rating 5.0
I really appreciate the help that was provided when I aquired about a storage unit. Leanne was a great help finding the right size for the amount of items I had. Thank you Storage Mart for providing great customer service and having such caring and patient staff!

Chantal Madore

4 months ago
rating 5.0
Storage mart was so helpful with my last minute move. I was unsure of the sizing of unit I needed. Based on the details given they were able to provide me with an appropriate sized unit within the same day. Pricing is affordable and hours of operation are reasonable. Very clean unit. I even overheard another customer stating how clean they maintained the units. Im grateful for such simple yet efficient customer service. I would recommend this service to all people in need. Thanks storage mart!

Reverandcatherine Ramdeen

3 months ago
rating 5.0
Storage mart Ajax is the most amazing place. The staff is courteous and very helpful. They help ,explain, and assist when people are going through a difficult emotional time. Units are clean and spacious. Were going to use them and recommend them. Thank you storage mart your staff is exceptional!

Mayank Mani

3 months ago
rating 5.0
I am a first time user of storages and am really pleased by the extraordinary service by StorageMart. Staff helped and guided me in not only choosing the unit suiting my requirement, but also were knowledgeable. They have been exceptional in accommodating my requests in these uncertain times, and very prompt in their response! Kudos to the whole team

Varun Gupta

3 months ago
rating 5.0
David helped us at the Ajax location, he was really helpful, understood what we were looking for (since we needed a little bit of flexibility). He also explained all the charges and process in detail. Great experience. Highly recommended.

Robert Eakins

2 months ago
rating 5.0
Quality storage. Good pavement and lots of room between buildings. Easy to get movers and delivery trucks in and out. Friendly staff.

Julia Irvine

1 month ago
rating 5.0
I called yesterday to inquire about getting a storage unit and the associate I spoke to was extremely helpful regarding sizes and was able to find me a unit the same day! I also received a call from David at the Ajax location right away! He was flexible as we weren't sure if we could get a truck the same day or if we would be arriving tomorrow. Awesome experience and very happy with the unit we've rented 10x10. We are renovating and then planning on selling our house so having the flexibility to bring items from different rooms in the house and access the unit basically anytime is great for us!

Intuitive Cat

2 months ago
rating 5.0
So very good! The man was very help full. I go there again. Nice very nice

Ideal Air Solutions

3 weeks ago
rating 5.0
Great customer service and friendliness. They took the time to follow up after an injury. I would definitely recommend StorageMart in Ajax. Price was right and their promotional deals made them stand out from the rest. Feel safe having your possessions stored there.

Syed Faisal Aman

1 month ago
rating 5.0
I recently went to Ajax location where David helped me finding the storage option that would suit my needs. I must say he was extremely helpful and handled the entire process very smoothly. Great customer service!

Maria Walker

3 weeks ago
rating 5.0
The administrative part was quick and straight forward. Location and hours very convenient.

Un Cammie

8 months ago
rating 4.0
I was really happy with the service and advice I got from the online staff Jeanette and Christina at the Westney location. The location is very clean, I feel safe on the property and the office staff are always ready to help. Thank you.

James. soft kitty pretty kitty Parker

1 year ago
rating 3.0
Their plight and efficient reasonable prices

James Evangelista

2 months ago
rating 3.0
**UPDATE** Good service recovery. Apparently I wasn't speaking to the manager but rather an assistant manager who is new. I got a call the day after posting the review from the store manager Christina who was pleasant to deal with and made an exception regarding my refund. We had already wasted time removing the lock, putting it back on, and removing it again but at least we weren't out the $300+. It sounds like if I had not left this review the manager wouldn't have known about the situation and we would have been out the money. It's unfortunate that it took a bad review for them to make an exception but at least they did something about it. **ORIGINAL REVIEW** Everything is all good until you decide that you no longer want the locker. Buyer beware. Shady business practices as well... The price raises after year 1 and I only got a notification that it was going to increase around the same day that I would have had to give my notice to leave (if I didn't want to pay the price increase). So if you don't want to pay the increased price you're left with a day or so to decide whether you can clear out the unit in time OR pay one extra month of the increased price. Well I was able to clear out our unit in time but because I was a few days late in notifying them about me leaving the locker (I needed the extra time to book a uhaul truck and find friends to help me move out) I'm on the hook for the next month's rent and an increased price at that. Spoke with someone at the place and there was "nothing they can do". Given that we're in the middle of a global pandemic (where they've been collecting the rent all through out, and likely saving money on not having to staff the office) I would have assumed that they would be a little more forgiving. There are plenty of other storage unit spaces in the area. If you don't want any hassles when it's time to leave your unit look elsewhere.
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rating 5.0
3 Reviews
Write a Review

M B.

2 weeks ago
rating 5.0
Cost & Value: So we tried to look for a storage facility for a few days and got some pricing all over the area. This place certainly has reasonable...

Pamela K.

4 days ago
rating 5.0
Excellent customer service from the Manager on site, Christina. The unit was exactly what we were looking for. We are glad we were able to find a unit in...

Richard C.

6 years ago
rating 5.0
Cody sets this place apart from every other storage place! Incredibly kind and friendly, he is just an all around good guy. Never had a single problem at...
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