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StorageMart

1110 State Route 3 S, Gambrills, MD 21054

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Anthony H

3 years ago
rating 5.0
Clean, professional and a great value with a nice and friendly staff.

Kyle donahue

4 years ago
rating 5.0
Staff was very helpful, alex especially went above and beyond to make my experience as easy as it could be. He even gave me a great price! 5/5

Scott Thomas

5 years ago
rating 5.0
Mr. Gantt (Local Manager on duty) made it all way too easy to setup and rent a quality storage unit, wish everything I did was this simple - thanks Jarman.

Lorencz Winston

4 years ago
rating 5.0
Awesome customer service, place is always clean and Jarman and Alex are always helpful.

Brenda Chavis

4 years ago
rating 5.0
These people were EXCELLENT!! Particularly I would like to thank Jarman, the manager there. He was so professional and caring when I had to realign my payment dates. I so appreciated his kindness and exemplary customer service. One day I went over and the lights were not coming on properly so that you could see to get to your unit. Before I left, he had made the changes that needed to be made so that the lights were properly in cinque. Also, the storage units are very, very clean, and I always felt safe going there, even at night. I would highly recommend this Storage Mart..all thumbs up!!!

JL Perry

4 years ago
rating 5.0
I've had several units here for over a year and overall I'm very pleased. Management is awesome and the place always smells good. Love it.

Lauren H

4 years ago
rating 5.0
Place is great! Alex was friendly and helpful! Very presentable and feels safe

Ryan Eller

5 years ago
rating 5.0
Friendly, knowledgable, helpful staff. Clean, secure, and accessible units. Rates are competitive. I recommend them for your storage needs.

Shawn Mccoy

3 years ago
rating 5.0
I had a wonderful experience this far. Alex was amazingly helpful, kind, and hospitable. I highly recommend!

Chrissandra Potts

3 years ago
rating 5.0
I have been using this storage facility for 6+ years and every experience i have had with them has been great. One in particular was super amazing yesterday. Thank you sooooo much Alex for you kindness and help. You were there and able to help me at the very moment i needed you. My day would have been a much more difficult and time consuming event if you had not stepped up and assisted. I would recommend this place to everyone. Clean, friendly, and affordable. 5+s

Greg Granitto

4 years ago
rating 5.0
I first noticed StorageMart due to the look of its building and website. It appeared to be a serious business enterprise. The building looked new and secure and very clean. What sold me was the service I received. I made a inquiry and immediately got a call from the service rep, Alex. Alex was polite, upbeat, and had a great attitude. He has a ready command of what he had to offer and helped me find the right size of room for what I had to store. He explained everything and directed me to the right size. When I arrived at the facility to inspect the site, he knew my name and showed me what was available. He explained the contract, charges, and options. The site was meticulously maintained; the security was excellent. Although I thought the rate was good, I would have gone with StorageMart based solely on my experience of the service I received from Alex. I would highly recommend the StorageMart in Gambrills. Ask for Alex, he understands customer service.

E. Joseph Colao

4 years ago
rating 5.0
Excellent storage facility. Premises are kept clean and orderly. Climate control is very good. Nice selection of boxes, locks, packing, at fair prices. Alex and Tyler are very courteous and helpful. Great location on Rt. 3 in Crofton/Gambrills.

Bonnie Kegan

4 years ago
rating 5.0
Storage Mart gives back to its community! They have supported local Girl Scouts for the last three years by supplying a convenient drive-up unit at a reduced rate for use as a cookie cupboard. Office staff are friendly and helpful. Reserving a unit is easy and efficient. The property is kept clean and well lighted. The 24-hr unit access is great! Looking forward to returning again next year!

Gabby Molinolo

2 years ago
rating 5.0
Super easy to rent. All month to month, very clean, good office hours.

M Cc

2 years ago
rating 5.0
Alex did a great job .The storage area is very clean also

Robin Miller

1 year ago
rating 5.0
Very clean facility, easy access, and convenient location. Alex was very helpful and knowledgeable.

Jennifer Smith

2 years ago
rating 5.0
The young man that assisted us was extremely knowledgeable, well informed and professional.

todd fenn

1 year ago
rating 5.0
Very clean and new. Huge loading Bay is a big perk.

Michaelangelo Hayes

2 years ago
rating 5.0
Stunning and quick service by the manager.

George Merchant

1 year ago
rating 5.0
The manager, Alex, was very helpful and explained everything clearly. He showed us how to enter the storage area and made sure our password worked. The facility is clean, well kept and climate controlled. Lighting is excellent. Hand carts are available and sturdy.

Denis Bissram

1 year ago
rating 5.0
First time getting or using a storage unit! Alex was through and helpful! Plan on being here till Decemberish, so far the first month has been good!

Jamie Wilkins

1 year ago
rating 5.0
The Crofton/Gambrills location is great- well kept, nice staff. I had no issues. Definitely recommend.

Taino99 .

1 year ago
rating 5.0
Excellent customer service. Clean and safe place to store your personally belongings. Highly recommended!!

Selecta MicMike

11 months ago
rating 5.0
Very convenient I am really enjoying the 24 hours access the customer service was great thank you

Jamie Wilkins

1 year ago
rating 5.0
The Crofton/Gambrills location is great- well kept, nice staff. I had no issues. Definitely recommend.

Ebony Fenner

8 months ago
rating 5.0
I will be doing business here again! Alex was a great help in my time of need, he was able to accommodate me ASAP! So I give him 5 stars all across ....

Enduman

7 months ago
rating 5.0
Please if you this review. Thanks! I really like this facility. It is an excellent place to keep all of my stuff that I kind-of-don't-want! The never ending price increase will likely cause me to put my stuff somewhere else this year. Location: On the edge of Croton; just about across from the Royal Farms. Staff: If my memory serves me correctly the same two guys have worked here since at least 2014, and they are both excellent to deal with. Facility: Very well kept. Climate controlled. No signs of rodents. Price: The only con is that the price goes up by $10-15 every year. At this point I am paying $78 more dollars to store my stuff than I did 6 years ago! One more price increase and they will have doubled my original rate, which makes me feel like I am being taken advantage of ....a little bit.

Aubrey Perry

2 months ago
rating 5.0
My initial contact customer service was a very good experience. When I arrived at the location in Gambrills meeting Alex was a very good interaction as well. Alex was professional and considerate in taking the time to make sure I understood the policies the were associated with my paperwork and offered me products such as boxes and a lock. The facilities were very clean. Most of all the store honored proper spacing and masks. I was happy to see that your store adhered to the covid-19 mitigation practices in place here in Maryland. Thank you Alex

John Robinson

2 months ago
rating 5.0
Like StorageMart very much. Super clean!

Amy Gurtshaw

1 month ago
rating 5.0
Great storage place. Easy to sign up, friendly and helpful staff, and best pricing in the area. And first month free! Cant beat that. Elevator and carts always available.

Shane Hall

1 month ago
rating 5.0
Very happy with my new, climate controlled, storage solution. Thank you Alex for your professionalism and time setting everything up. The premises is easy to access, clean and secure - and with great rates. Recommend.

Lorelie A

2 months ago
rating 5.0
Professional and thorough customer service. Fair pricing. Clean and secure facility.

Dave Kern

3 weeks ago
rating 5.0
Great facility, Climate Controlled, Flat Carts and an Elevator. Comfortable rates and a great staff. Never had to worry about a thing. Highly Recommend. Thanks Guys

Jamie Herrera

1 month ago
rating 5.0
Very accommodating. I was worried about having to use an elevator to get to my unit, but this has not been an issue at all. They provide indoor parking/access to the elevator. So you can access your unit no matter the weather. Pricing was well in line with other places. Actually a little less. Great location too.

Daniel Kahn

3 days ago
rating 5.0
Excellent customer service! The building and grounds are very well-kept. The building is very well designed for easy access.

Jade Cartwright

4 days ago
rating 5.0
Alex was wonderful helped me find my unit and made sure my lock and gate code worked perfectly! I will always recommend storage mart in Gambrills to all of my friends and family!

James Oxford

2 years ago
rating 4.0
Easy move in process and nice, clean, climate-controlled units. The two entrance bays are clean and one is drive through big enough for a large moving truck. So far, always plenty of hand carts available to push items to my unit. Very pleased with this unit. Just wish it was a bit cheaper and that there was not an admin fee.

Deej I

1 year ago
rating 3.0
I've been with storage mart for a little over 2yrs. With a 5x5 unit. Paying $50 monthly. Since then my rate has been increased by $ dollars beginning June. I feel $70 is far too much for a 5x5 unit. The front desk manager is not very personable and does not work with you what so ever. I found another unit closer and much cheaper .

Larri Stancil

1 year ago
rating 3.0
The manager of the Crofton store is not a people person.

Denis Bissram

8 months ago
rating 2.0
First time getting or using a storage unit! Alex was through and helpful! Plan on being here till Decemberish, so far the first month has been good! Update 11/18/2019 Overall the unit was okay. However, my door did break during the summer and I reported it. When I went into the office, Alex was there and some other guy and they made me feel like I was a bit of a burden. Granted I was upset because I had a crying 15month old with me and a 5 minute trip turned into about 45mins. The best they told me was that they will fix it when they can - the door was about a foot open on one side. Today (11/18) I came in to drop off vacate paperwork - again to Alex. I called last night to initiate the process and they said they usually recommend 15 days notice (which was the same thing Alex told me when I first moved in) but the phone rep said it should be fine. Upon entering the lobby, I recognized Alex and said Hey Alex Good Afternoon! To which he just replied a bland hello. I gave him the paperwork and when he reviewed it he counted the days to my requested vacate day. He said that they require 15 days but I told him I call last night and said it should not be a problem and that I was placed in the queue to vacate. He proceeded to look and while doing so shook his head of annoyance and told me that I need to get out by the date requested to which I responded and said I will and walked out. I am not sure what is going on with him but two out of three of my interactions with him have been very dis-pleasant. Very disappointed with a customer service that I have received as initially during sign up everything was pretty awesome. Would be hesitant to use in the future due to the customer service. 11/26/19 Moved out completely on 11/23. Found rat feces in my unit and had to throw away $200 worth of kitchen items after discovering the rat feces we brought into our new home. Filed paperwork to escalate claim before leaving the office. I was informed initially that rodents are a rare problem and they have someone out there often to do seal ups. Still does not help the fact that I am out of kitchenware until I can get to the store and buy some. My interaction with Alex today was better than last time.

katie clem

2 years ago
rating 1.0
I would rate this place 0 stars if I could. The people who work here are a JOKE. My storage locker lock has been broken for the last 2 months and I told the stuttering prick behind the counter and he couldn't care less. He comes out to bark at my mother about the ladies who are confused about the gate code and tells us to sit out front. My mother just broke her foot, and I just had surgery the other day. I can't harass each person coming up to the gate, so I do not know why I'm sitting up here. My mom has had this storage locker for the past 2 months to help with an organization and this man has done nothing but make it hard for her and I actually had to come with her today and see this for myself. He came out twice to our locker to complain about people asking him questions. Do your job and just let them know. Pathetic and rude.
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rating 4.5
6 Reviews
Write a Review

Lovely W.

2 months ago
rating 5.0
Best decision I've made with storage rental. I was given information about sizes available, prices and insurance and point of contact at the location. I...

Olivia A. R.

6 months ago
rating 5.0
I went in yesterday to get my unit, Tyler and Alex both helped me. Nice guys with very unique personalities lol. Everything was explained to me in great...

Doyin G.

1 year ago
rating 5.0
Tyler always helps me out but I forget to just put a good word in but he's simply awesome. He's always in a pleasant mood and willing to help me. He has...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors