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A-1 Self Storage

4680 Alvarado Canyon Rd, San Diego, CA 92120

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily7am - 8pm
Google Reviews
rating 4.6
Write a Review

Nick Brackley

1 month ago
rating 5.0
Shawn was so helpful. She drove us down to our unit on her golf cart and answered all of our questions! She also told us about an offer to get a free cylinder lock. Overall, the location was convenient and the security seemed very good. I feel very confident that our stuff will be safe and accessible there.

Feral-Kat Fever

1 month ago
rating 5.0
The staff at this storage facility is OUTSTANDING! Amanda is very friendly and helpful. She showed us the unit and how easy it was to use the elevator. ALWAYS CLEAN! Office is always decorated with the season. The BEST FACILITY I HAVE EVER RENTED FROM BY FAR!

Romanita Hartfield

1 month ago
rating 5.0
The ladies there are so warm and welcoming. I enjoy talking to the ladies when I come in to pay my Storage bill. They have great customer service skills and very professional. Thank you for the best experience. Romanita Hartfield

Ledra Mesta

2 months ago
rating 5.0
Shawn was a joy to work with on yesterday afternoon! She was very thorough and had even made sure that I got the senior citizen discount that I wasnt aware of. Thats super star customer service quality!

Lori Vadnais

2 months ago
rating 5.0
SUPER helpful and courteous staff! Staff helped us pick the correct size of locker to fit our needs; 5 x 5. Our locker ended up being in the G area, which was perfect! Indoor temperature (in mid August) was VERY cool & comfortable which made it SO nice for loading and unloading our things! I went into some of the other locker sections/buildings, and found them to be VERY hot! Perhaps they got more direct sunlight than our G section of the building got. Overall, our experience was great! SUPER convenient location to SDSU!

Stacey Marchuk

2 months ago
rating 5.0
Super easy to deal with. Facility is clean and safe. Price was very reasonable.

ZINNIA AGCARAO

2 months ago
rating 5.0
From the moment I Mare my phone call to reserve my Storage, they are informative and offered options and specials Upon arrival at A1 Storage Mission Gorge, I felt at ease knowing the cleanliness and organization of the office and grounds. Sharon sealed the trust with complete information, regarding the facility. I know my belongings will be safe and protected from over heating. They are personable and show the care to make my experience Amazing Awesome A1 Team

John O'Grady

2 months ago
rating 5.0
The property is clean and the hallways are well lit. The girls in the office are friendly and super helpful.

Hector Fuentes

2 months ago
rating 5.0
Grey service Shawn and Christina were awesome helped me save money on a lock.

Carol Murguia Nava

3 months ago
rating 5.0
Staff was super helpful and friendly. They got us an amazing storage at a great price. Definitely will continue to store our household items here for a while. Would recommend A1 storage to anyone looking for a secure place for their items with an amazing staff.

Michael Thomas

3 months ago
rating 4.0
It's a good storage has good hours and good people running it

gemcity az

4 months ago
rating 5.0
The initial paperwork was simple and the move in was very easy.

JJ Li

5 months ago
rating 4.0
Friendly and helpful staff, well kept facility with fair prices. Only downside is its proximity to the trolly station (ive encountered several homeless people in an unfavorable way). Great location off the i8 and i15

Steffi Yang

11 months ago
rating 5.0
The manager and customer service representative were extremely helpful and very kind. They were professional and walked us through the entire process. I highly recommend this location. Excellent customer service! Plus, the facility was nice and clean. The storage unit was exactly as expected. No complaints.

April Hatton

1 year ago
rating 1.0
I called in to let A1 know that I would be leaving sometime within the first week of the following month to find exactly what I needed to do. I wasn't sure of the exact date at that moment. I asked them exactly how it all worked. The gentleman on the phone told me i had to pay for that month in advance. I pay on line and there's no option to pay for a week or 2 weeks only the one month. After I moved out I inquired about a refund for the time I was not there and was told they could not refund anything. At that time I was told that they had tried to call me but couldn't contact me after my 1st call. I asked why they couldn't have emailed me since they email me the bill. The gentleman said that they couldn't email me. I was there over 9 months paid on time and dont understand why its impossible to refund .e for the 2 weeks I didn't use. If I had known that I would have not rushed my move.

Kodi Morgan

1 year ago
rating 5.0
Kristina and Shawn were both extremely helpful and friendly when I came in to rent a storage unit. I've been going through a rough financial spot as of late and have never used a facility like this before.......but these ladies were very professional and answered all of my questions. I would definitely recommend this location to anyone looking for short or long term storage.

Jim Bloom

1 year ago
rating 5.0
A unit was available on the 2nd floor but desired a ground floor so I reserved it. Within a week a ground a ground floor unit was available and changed my reservation and moved in by the end of the week. Krista and Shawn were very helpful through out the process. Remodeling is close to being a thing of the past, Unit is empty now and turned over to A-1. It met all our needs.

Artdale Sandino

1 year ago
rating 5.0
I've been a returning customer for A1 storage for a few years now and really like this place. Great customer service and clean areas with a lot of security for our storage items. If I ever need a storage unit again this will be my go to spot. Thanks A1 storage for the great service.

Pete Maloney

1 year ago
rating 5.0
Super convenient location easy freeway access. Staff were very helpful and accommodating. Facility itself was always clean and tidy. Storage units are large and well-priced, too!

Brock Matthews

1 year ago
rating 5.0
Cant say enough good things about A1. Great customer service, nice facilities, and convenient locations all over San Diego. Easy to pay the bill online. Id still be a customer if I hadnt left California.

David Granda

1 year ago
rating 4.0
Our storage building is always clean and well lit they need to add more carts for busy days like sundays

Travis Fawcett

1 year ago
rating 4.0
Great place for Storage. I'd give 5 stars however, the entrance is difficult to navigate. You need to park on the road as the front office is behind a large gate. Then walk in. That was my only issue! Other than that, things are great. my stuff is stored.

Cielo Canlas

1 year ago
rating 5.0
The staff here are WONDERFUL!! So so helpful, excellent communication and follow-up as well as follow-through. This location is only one exit away from SDSU and so convenient. Shawn was so AWESOME! Its my daughters first time away from home in the college dorms in San Diego. I live in Hawaii, and its so stressful trying to figure out how to get her moved from a distance. Shawn made this transition so much less stressful. She was so helpful and empathetic. She said she has a college-aged daughter too and can understand and relate. She went above and beyond in her customer service! Thank you to Shawn and her amazing team there!!

Daphne Parker

1 year ago
rating 5.0
STARTED WITH A1 FEBRUARY 2015... 1ST TIME EVER NEEDING A STORAGE AND I MUST SAY IT WAS WORRY, AND STRESS FREE . FRIENDLY HELPFUL STAFF. ALWAYS INFORM YOU OF ANY CHANGES. A VERY SAFE LOCATION TO STORE YOUR STUFF... I RATE THEM A 5 BECAUSE I'VE NEVER HAD ANY ISSUES AND THEY'RE ALWAYS AVAILABLE WHEN NEEDED RATHER A OFFICE VISIT, PHONE CALL OR EMAIL! I WAS VERY SATISFIED WITH THIS LOCATION AND THE STAFF. THANK YOU FOR ALLOWING ME TO STORE WITH YOU ALL...

Travis Hill

1 year ago
rating 5.0
Always fast and efficient. The staff is very knowledgeable on their available services and will help you make the most informed decision based on your needs. I'm a repeat customer. Never a bad experience.

Marta Torres-Quiñones

1 year ago
rating 5.0
So far, so good. Easy access, great service at the desk

George B

1 year ago
rating 5.0
The people working there are so fantastic. Especially Jessica, more then informative to make it painless as possible. Thanks!

Jim Bloom

1 year ago
rating 5.0
A unit was available on the 2nd floor but desired a ground floor so I reserved it. Within a week a ground a ground floor unit was available and changed my reservation and moved in by the end of the week. Krista and Shawn were very helpful through out the process.

Angelina Gonzales

1 year ago
rating 5.0
Nice place, clean. Too bad people keep stealing the carts. I had my stuff there for over 5yrs. Staff is great.

rt san diego

1 year ago
rating 5.0
Easy storage rent and fast service here. My processing time was less than 10 min. Wow. Thank you Kristina, Jessica & Shawn. You guys are the best. Happy New year,

danh manz

1 year ago
rating 5.0
Shawn helped me throughout the process and made it an easy transition. She answered all my questions and was more than willing to help work with me with the details of my rental. Thanks A1 for great service.

Jose M Mendoza

2 years ago
rating 3.0
Came to get a unit but the staff did not care about helping me, it seemed like they were bored or wanted to leave. Maybe because it was Friday and they wanted to go home already.

Wal Ste

2 years ago
rating 5.0
A-1 storage on Alvarado canyon rd in San Diego was the location I chose for storing my belongings this past year. I was more than happy with the customer service I received as well as the cleanliness and security of the facility. The prices are reasonable and they have a wide range of unit sizes I was able to choose from. They offer online payments which made things very convenient when I was away. Ill return if I ever need to store my things again. Thank you guys, walter k

Ira Garcia

2 years ago
rating 5.0
it was quickest check in I've ever experienced in pretty much any kind of service. they're diligent and on top of things. great customer service.

Travis Hill

2 years ago
rating 5.0
Always fast and efficient. The staff is very knowledgeable on their available services and will help you make the most informed decision based on your needs. I'm a repeat customer. Never a bad experience.

Jenny Burke

2 years ago
rating 5.0
Easy process, good people, and reasonable prices. Thank you!

Indi Fox

2 years ago
rating 5.0
I Enjoyed my storage rental experience, the ladies at the counter were fun and knowledgeable!

Peter Fenczik

2 years ago
rating 5.0
The good rates for storage made us choose A-1. We were able to easily reserve on line. At the office the staff was highly efficient and friendly.

denise

2 years ago
rating 5.0
Great location, good rates. Would recommend

Daniel Norris

2 years ago
rating 5.0
Easy online rental. Easy initiation at office. Clean unit with carts available for use. Easy move out too. I will use them again if I need storage.

Jeff Bennett

2 years ago
rating 4.0
Wonderful ladies to assist Fair pricing great location VERY CLEAN Thank You!

Lance Doty

2 years ago
rating 4.0
The people were exceptionally helpful even though we arrived last minute.

Hans Imfeld

2 years ago
rating 4.0
Simple process. Helpful employee. Very clean.

Michele Kuglitsch

2 years ago
rating 5.0
The ladies in the office very friendly and helpful for what never my needs were. I Highly recommend them!

North BrownNorthB

2 years ago
rating 5.0
Greeted warmly by Shawn and Kristina! Stressful times were eased with their customer appreciation and interaction. Needed quick service and got it with a smile. Shawn really seems to understand how to efficiently execute her job while maintaining a friendly, warm, and professional conversation. I was impressed! I really thought my storage experience was going to be a struggle, but was pleasantly disproved. Your companie's staff and overall commitment to excellence makes the difference. Thank you!

Jimmy Castro

2 years ago
rating 3.0
The only reason I didn't give it a 5 was because of the price increase after ONLY 4 MONTHS! The staff was great, gave me plenty of information and the place is open pretty late. Its gated with passcode to get in and out. Area was kept cleaned and somewhat available carts, didn't see very many but there was one available when I needed one so there's that. But HEADS UP, PRICE INCREASE after only a few short months. Move it or lose. it.

Cindy Keen

2 years ago
rating 4.0

Robert Chavez

2 years ago
rating 5.0
Cool place, no bullshit. Clean, up kept real well.

Lorena Viveros

2 years ago
rating 5.0
Shawn was amazing! She helped out so Much!

Javier Osuna

2 years ago
rating 5.0
Shawn has excellent customer service skills! What I liked best about her was that she clarified all of our questions. Excellent work!

Margaret Ashwell

2 years ago
rating 5.0
The office staff or I should say the "first impression managers" are delightful and hardworking. The facility is very, very clean and I would definitely rent a space from them should the need arise in the future.

Trellanie Marshall

2 years ago
rating 5.0
Excellent customer service! Ms. Jessica was very personable and professional. The staff at this facility take the time to ensure that clients get a thorough break down of the storage units respective pricing and they escort you by way of a motorized golf cart. The spaces within looked clean, well maintained and lit. It was also noted that they offer military discounts for rentals beyond the first month.It was a pleasure doing business with them. Thanks again Ms. Jessica and Ms. Shawn. :)

Michael Soto

2 years ago
rating 5.0
I had a super smooth move/check-in and Shawn was very helpful! Very good experience.

Nathan Ogden

2 years ago
rating 5.0
Great Service! Shaun was very personable and made sure I got the perfect storage unit to fit my needs. Highly recommend A-1 Storage

John Campbell

2 years ago
rating 5.0
I needed this place because of a fire in my apartment. Very helpful and frienldly.

Amanda Turney

2 years ago
rating 5.0
I was very pleased with the service provided when I arrived. I didn't know what size of unit I would need so Shawn kindly drove me around to my different options. She and I were able to figure out and get the best price available for my storage needs. I recommend checking A-1 Self Storage out! Shawn and Kristina in the office are friendly and helpful!

flower craft

2 years ago
rating 5.0
Excellent customer service from Kristina. Shawn, and Jessica. I came in for some boxes, and was impressed with how sweet these ladies are! I would definitely rent here, if and when I need storage.

Jake Potts

2 years ago
rating 5.0
They had the best price and nice, helpful employees. I wish I had started with A-1.

Jessica Arevalo

2 years ago
rating 5.0
They have great hours. The girls up at the front desk made it a quick and an enjoyable process of getting my storage unit.

Francesca Beaird

3 years ago
rating 5.0
Hello! As of a couple days ago, this was my first time using a storage unit and I would highly recommend it. This place has been extremely helpful with fulfilling my questions, accommodating my needs and assisting my transfer with equipment. Special thanks to Shawn and Jessica! :)

Ms. Frizzle

3 years ago
rating 5.0
The facilities are always clean, attractive and in excellent condition. Ever staff member I spoke with was truly kind, courteous and professional. I would absolutely, beyond a shadow of any doubt, recommend this location in a heart beat!!!!

Nikki Daniel

3 years ago
rating 5.0
The whole process was quick and easy. Shawn was great. She showed me how to operate the lift, the gate, and my lock. The location is convenient and I was able to setup auto pay in the office. I was very pleased.

Rich Kutschman

3 years ago
rating 5.0
A great experience. Quick and easy. Shawn and Jessica answered all of my questions and went the extra mile showing me how to use the lock. Did it all with a smile.

ashley pierson

3 years ago
rating 4.0
The staff were friendly enough. the first person who helped me gave me the wrong gate code and when I went back to the office the lady seemed less then thrilled to help me. After that it was smooth sailing. The facilities are clean and there was very little noise, The hours to come in and out were somewhat inconvenient though. All in all it wasn't a bad experience though.

Kevin Tostado

3 years ago
rating 3.0
Reasonable price, but the customer service is meh

Mike Jones

3 years ago
rating 5.0
Stored my stuff here for three years, good staff, never a problem.

DMYTRO KORKH

4 years ago
rating 1.0
Being evicted for the attempt to change my outfit with my unit door down. I was in the unit for less than 5 minutes. I've seen homeless people live in those units and now I am being evicted without even warning! Would never think that could happen to me!!! I called to explain what happened but they didn't care to listen. Besides experiencing extreme embarrassment I have to move out in 10 days. My worst experience, will never recommend a-1 storage to any of my friends or more importantly customers that I've been referring to them in the past. I never complained about their broken lift when I had to carry tons of heavy items up the stairs but now am being a victim of an awful customer service.

P Navarro

5 years ago
rating 5.0
I had to find a storage unit in a hurry and as I drive by the A-1 Self Storage in Mission Valley every day, I checked them out on the Internet first. I "chatted" with Lacey who answered all of my questions regarding the size of the unit I needed for the furniture I was going to store. Kayla called within 20 minutes of making my reservation to ask if I had any questions or concerns. When I did visit the facility the next day, Chris was thorough, courteous and professional in helping to get the paperwork done quickly so I could enjoy the remainder of my weekend. Due to unforseen circumstances, I had to cancel my unit the very next day. Once again, Chris took care of my situation quickly and with the same courtesy and professionalism he showed the day before. If I'm ever in need of storage space in the future, I wouldn't go any other place but A-1 Self Storage, Mission Valley!! It's a top-class facility!

Roger Jackson

5 years ago
rating 5.0
Never a long wait , helpful friendly staff and reasonable prices. I've been a customer for years and would recommend them highly.
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rating 4.5
80 Reviews
Write a Review

Serena H.

2 days ago
rating 5.0
This location is great. Good customer service with friendly staff. Shawn was awesome and very efficient. I would definitely recommend this storage unit.

Rebecca B.

4 days ago
rating 5.0
I checked out A-1 Storage thanks to other Yelp reviews. From the time I walked in, Kristina, the store manager, was extremely helpful, kind and...

Jawpy W.

1 month ago
rating 5.0
Such nice and attentive staff! Kristina and Amanda are so sweet and made the process of renting the storage locker so easy! Super helpful and our 10x15...
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat