Storplace Self Storage

Cool Springs Customer Care

November 7th, 2008

Judy Urffer, the manager at the Cool Springs StorPlace Self Storage, located at 1006 Flagpole Circle, Brentwood, Tennessee, knows that customer care is the most important part of her job as a property manager of the StorPlace self storage facility. She can be reached at 615-373-3006.

StorPlace is your local neighborhood self storage unit provider. Life happens…and it is often filled with stress. You begin building that dream house, but you have to get out of your existing house before your dream house is ready. You get that big promotion, but you have to move away from your home town. You get married to that someone special, but now you have to move to another house. You lose a loved one, but you don’t want to lose those special things that you love so much. Your business grows, but you need space for that extra inventory now. You get a divorce after many years, and it seems as though your life is coming apart at the seams. Your grown child decides to move back home to start a new career, go back to school, or just save money. Life does happen, and it can be stressful. The folks at Cool Springs self storage know what you’re experiencing and they want to help make it a little less stressful. That’s why Judy Urffer and her staff at Cool Springs, your neighborhood self storage, try to make it a little bit less stressful by making your storage easy convenient and friendly. Our friendly managers know that in and out of storage isn’t anyone’s favorite past time, so they do everything that they can to help make things smooth, easy, and convenient. They want you to have as stress free an experience as possible. That is why they go to the extra mile to save you from extra steps. When a high powered executive and his wife moved to Nashville after having lived all over the United States, they planned to move their furniture from their previous home in the north east to their dream house in Franklin and or Brentwood, Tennessee. However, at every corner, the purchase of that dream house was met with disappointment because, for one reason or another, it did not work out. Therefore, with heavy hearts and keen disappointment, they reluctantly moved all of their household belongings into a self storage unit because they were forced to move into an apartment until they could build a house. To their utter shock and amazement, after using self storage units across the United States, when they came to Cool Springs and met Judy Urffer, her cordial, friendly, and welcoming manner lifted their spirits and lightened their hearts. They confess that her customer service was the most outstanding that they had ever seen. Not only did they feel comfortable with her, but they felt that she would protect their belongings as if they were her own. In the end, self storage is a lot more about customer care than it is just about the types and sizes of self storage units available. It is all about putting the customer and their needs first.

When you are shopping for a self storage unit, you want to look for a location that is convenient, a property that it well maintained, security with a monitoring system, a gated community, private secure access, and 24 hour surveillance. Lastly, and every bit as important is that you want to have a property management team that is competent, puts the customer first, and exhibits all of the principles of customer care by caring about the customer .

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Hickory Hollow RV Storage

November 4th, 2008

StorPlace Self Storage, located at Hickory Hollow 5251 Mountainview Road, Antioch Road Antioch Tennessee is the perfect place for RV(Recreational Vehicle) storage. Karen Williams, who can be reached at 615-731-1331 is a manager who exemplifies customer service. RV’s are vehicles designed for providing lodging and meals while enjoying the outdoors. When one is not traveling across the state or the country in their RV, it is very important to find a safe, secure place with legal parking for your RV Storage. You do not want to park your RV’s in area where you are not permitted. There are areas that have been declared off limits to RV’s. RV’s have become a very popular way to enjoy traveling in comfort and style while being able to proceed at one’s pace. RV vacations are the least expensive that studies show, despite record breaking fuel prices. Also RV vacations are more environmentally protective than fly/drive/hotel vacations according to a new study comparing total carbon dioxide emissions or carbon footprints. The size and luxury of RV’s are very diverse, and the amenities inside are equally as diverse. In between trips, parking an RV on a self storage lot is a very economical choice. In selecting the self storage lot to store the RV on, there are many things that need to be considered. One of the first things to consider is if the self storage lot has ample parking to park your RV. Secondly, in selecting a self storage facility, it is important to make sure that where the RV is parked is off the road and somewhat hidden. In addition, the lot where the RV is parked needs to be fully secured, well-lit, and have a gated entrance and exit. Also, it is important that the aisles coming into the gate are wide enough to accommodate the width of the RV and the trailer. Many times people who are parking an RV also have a trailer attached to the RV, which would have on it a motor cycle, a jet ski, or a truck. Obviously, the space gets pretty full quickly. The small RV’s can fit into a 10 by 20 space. The larger RV’s can fit in an 11 by 32 space, and the largest ones fit in an 11 by 42 space. Many times, the management of Hickory Hollow will give a 50 percent off to a second space of the RV with the trailer, and the Jet Ski, motor cycle, and small boat. When parking the RV on the self storage lot, it is important that the pressure in the tires should be of optimum level. Otherwise, flat spots will develop. Also because the RV is parked outside, it is important to clean away dust and grime so that the RV will not be negatively affected, and it is also a good idea to clean the inside of the RV for residual fuel and any other substances that should be drained out. The vehicles should be cleaned of any remains of acid rain or road salts that usually gather when they are driven in the winter months. Finally, it is a good idea for the RV to be waxed before being stored for a long period of time. The inside of the RV should be thoroughly cleaned of any food, food wrappers, etc. so that nothing molds or rots during the storage time. The gas tank should be filled to prevent or minimize the condensation in the tank. Antifreeze should be added to prevent the oil in the fuel tank from freezing. The advantage of storing an RV on a self storage lot is that it is safe, secure, and very inexpensive. Because the manager can work it out to provide 24 hour access through the gate when you are ready to go on your next trip, there is nothing blocking your leaving. Karen Williams is so dedicated to customer service that she had a customer several weeks ago park their RV on her lot to fly to California, and the customer left their driver’s license in her office. She took her lunch break, rushed out to the airport to give the customer his driver’s license so that he would not miss his flight. Unsurpassed customer service and outstanding RV storage makes Hickory Hollow an unbeatable combination for storing your RV.

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Cool Springs Customer Care

Hickory Hollow RV Storage

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